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Get all the information you need to manage your sim – how to activate your sim, how to unblock your phone and what to do if your sim is lost, stolen or damaged.
- How to Keep Your Mobile Number
Texting PAC to 65075, for free, if you want to keep your...
- Unblock Your Phone
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- Contact Us
Find answers to any question about an order, our products or...
- How to Keep Your Mobile Number
Once you’ve received your free SIM in the post, it’s easy to get set up in 3 simple steps. Insert your SIM - you'll get a text with your new number. Download the Three app and register your details. Select your Data Pack or top up with credit, and you’re ready to go.
Here’s what to do when you get sent a new SIM: pop the SIM into your device. activate your new SIM - you only need to do this if you’ve upgraded and been sent a new SIM, or ordered a new one because your old one no longer fitted your device.
Activating your device or SIM. To activate your SIM you just need to insert it into your phone and make a call to any number. Because we send you a Tri-SIM, you’ll never need to worry about getting the wrong size. If you need to activate an eSIM, please take a look at our eSIM page for more support.
You have the following options for topping up your phone: Dial *#1345# free from your Vodafone Pay as you go phone to see your balance on screen. Call free from your Vodafone Pay as you go phone to hear your balance or top up.
If you don’t want to be on our No-contract SIM tariff, you can move to our Triple Credit tariff in My Account, in our app or by calling 282 free from your Tesco Mobile phone.
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Jul 28, 2023 · In many cases, you simply need to insert your new SIM card into your phone to activate it. Otherwise, if you need to enter a particular code (found on your new SIM card), you can do so online via the network’s website or app. To make it easy, we’ve broken down how to activate a SIM card by network. Read on and we’ll explain all.