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  2. To activate a new or replacement SIM card in your device, visit the Activate or Switch Device page in My Verizon. How do I get a new or replacement SIM card? Before you get a new SIM card, check to see if your mobile device has an eSIM you can use instead.

    • Activating via Phone
    • Activating Online

    Make sure that you have your SIM receipt.

    During the activation process, you'll be asked to provide information from the receipt.

    Open your phone's "Phone" app.

    Tap the receiver-shaped app icon on your phone's home screen.

    You may also have to tap

    or an image of a keypad to bring up the dial pad before proceeding.

    Enter your phone number (or user ID) and password in the appropriate fields on the left side of the page, then click

    Skip this step if you're already signed into your account.

    You may first have to click

    in the top-right side of the page to open this page.

    It's a tab at the top of the page. Doing so will bring up your current phone.

    You'll find this under the "Learn About My Device" subheading in the "Support" section, though "PHONE" is usually replaced with your phone's manufacturer and name.

  3. Activate your Verizon SIM card: Phone or Online Method. The video describes two methods to activate a Verizon SIM card: one by phone and one online. To activ...

    • 4 min
    • 40.2K
    • HowToChannel
  4. To set up a device group: Open the Verizon Home app. On the Home screen under Device groups, tap plus (+) to add a device group. Enter details for the device group by entering a group name. You can customize the group name by uploading a photo. Tap Next and add devices to the group. Tap Done.

  5. It's easy to activate, change or replace your device on an existing line with My Verizon. Go to verizon.com and sign in to your My Verizon account. From your account overview, select Manage all devices. To continue changing a device on an existing line, select Activate your own device.

    • 3 min
  6. Verizon Internet Gateway can only be used with the 5G Home Internet or LTE Home Internet service, and the SIM card is only authorized for use in the Verizon Internet Gateway.

  7. Ensure a SIM card is inserted in your phone and is attached to your Verizon account. This can be done via My Verizon. Make sure your old phone is powered off. If it was on, turn it off then power your new phone off and back on. Make sure you're at a location with adequate Verizon network signal.