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For access to your health information and to easily communicate with your care team, register for the my stlukes patient portal online or download the my stlukes app on your smartphone or tablet via GooglePlay or the Apple App Store.
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- Paperless Billing
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- General Information
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- Accessing Mysaintluke’S
- Proxy Access
- Security and Privacy
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How can I sign up for mySaintLuke's? Signing up for mySaintLuke’s is simple: 1. Visit mySaintLukeskc.org/SignUp. 2. Enter your personal information in our secure portal. 3. Verify your identity. 4. Choose a username and password. Can I check in electronically before each visit? Save time at your next appointment by checking in electronically with e...
What is paperless billing? For mySaintLuke’s users who are the guarantor* of an account, the default is now set to paperless billing statements. This means you’ll receive billing statements in your mySaintLuke’s patient portal and no longer by mail. What if I prefer to receive paper statements? Opting out of paperless billing and changing back to p...
Which bills can I pay online? You may pay bills related to services at any Saint Luke’s hospital, clinic, and home care services. What forms of online payment do you take? mySaintLuke’s accepts credit card payments. If you need to pay by check, please send the check to the address listed on the online statement. Can I pay my child’s bill online? Ye...
Who do I contact for questions? Please call mySaintLuke’s Customer Service at 844-446-5479. We’re available 24 hours a day, seven days a week. What is mySaintLuke’s? mySaintLuke’s is a patient portal that offers secure online access to your medical record so patients can manage and receive information about their health. With mySaintLuke’s, you can...
How do I sign up to receive texts from Saint Luke’s? To sign up for important text messages including appointment reminders, billing updates, care management, and more, text START to 24758. Message and data rates may apply, and frequency may vary. To also receive texts with billing reminders, text START to 27356. You can also update your communicat...
How do I access mySaintLuke’s? You can access mySaintLuke’s from the convenience of your computer or the SaintLukesKC mobile app for iPhone or Android, or via the MyChart app from an iPad or tablet. What should I do if I forget my password? You may contact mySaintLuke’s Customer Service at 844-446-5479, 24 hours a day, seven days a week. You may al...
Proxy access is when a family member or caregiver can view a patient’s protected health information (PHI). Access must be authorized by the patient, and multiple people can be given access. A proxy is not the same thing as a guarantor. Both a proxy and a guarantor can pay a patient’s bill, but only a proxy gets access to their medical information. ...
Is mySaintLuke’s secure? We take great care to keep your health information private and secure using the latest encryption technology. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Unlike conventio...
Can I import my medical information from mySaintLuke’s Patient Portal into other apps? Yes. Saint Luke’s provides the ability for you to allow certain third-party applications (such as fitness/nutrition apps) to access and import your health information from mySaintLuke’s. Once you have logged in, select “Preferences” from the main menu and then “L...
Go to www.stlukes-stl.com/mystlukes to access the MyStLukes website portal. Select the “Login” button in the middle of the page. Enter the email address and password associated with your portal account and select “Sign In.”.
Log in to your account to: order repeat prescriptions. book and manage appointments. get health information and advice. view your health record securely. view your NHS number. Get the NHS App on your smartphone or tablet. You can also log in to your NHS account using the NHS App.
Sign in to your account. If you already created a St. Luke’s account in the mobile app, enter your sign-in information below. To protect your information, your account locks after too many unsuccessful logins. If you need assistance with your sign-in, click on Forgot Password. You will not be able to use Forgot Password once your account is ...
Through the mystlukes mobile app, you have real-time access to the St. Luke’s online patient portal. The portal shows your latest healthcare information and provides services needed to plan,...
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