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  1. For help with domestic payments, call us on 0345 300 0000 or +44 1733 347 007 from outside the UK. Lines are open 8am to 6pm, 7 days a week and closed on bank holidays.

  2. If you’re concerned about making future payments, or you’ve already missed one, find out what we can offer you. Get support

  3. Struggling with your payments? Whether you are struggling with your mortgage, credit card, loan, car finance or overdraft payments, we’ll help you manage your debt. We can help you create a repayment plan online, or give you tips and support to help you manage your money.

  4. Use our search functionality to find the information you need - search products, FAQs, help and support, locations business and more.

  5. Get started banking online with Lloyds Bank in just three simple steps. Our money manager, free mobile app, and more help you stay in control of finances.

  6. Track, change or cancel an order. Plus get help with collection, delivery and delayed orders.

  7. The option to move to phase 2 of digital services (a ‘full digital’ approach) will be available from September 2024, provided phase 1 has been adopted. More information will be provided at the next Blueprint Two working session on Monday 25 September 2023.

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