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What does "protocol" mean in law? In law, "protocol" refers to the formal procedures and standards that must be followed in legal matters. This can include how documents are filed, how court hearings are conducted, and how evidence is presented.
Apr 1, 2022 · It is important to understand there are strict rules on how you should act prior to bringing a claim, as failure to observe the correct protocol may incur penalties if the matter does come to court. The basic position is set out in the Practice Direction on Pre-Action Conduct and Protocols.
- Rule 1 – Understand The Purpose of Your Communication
- Rule 2 – All Communications Are A Transaction
- Rule 3 – to Whom Are You Writing?
- Rule 4 – Choose The Form of Communication
- Rule 5 – Have A Structure
- Rule 6 – Keep It Simple
- Rule 7 – Remember That Presentation Aids Communication
- Rule 8 – Have An Opinion
- Rule 9 – Appreciate The Difference Between Written and Spoken Communication
- Rule 10 – Adopt Your Own Voice
Most lawyers focus on ‘what?’ – the first question usually asked is: ‘What needs to be done?’. That is because we want to fix a problem; we are people of action. In communication, the important question is ‘why?’ – why are you being asked to communicate with the proposed recipient? If you identify the motivation behind the need to communicate, you ...
Every communication is a transaction – even this one. My assumption is you are reading this article because you are interested in what I say and may want to learn something. As the writer, my job is to make sure that transaction takes place. To ensure the desired transaction takes place, tell the recipient at the outset the reason why you are commu...
There is a big difference between writing to a friend or immediate colleague and the CEO of your organisation (unless they are the same person). You need to adapt your style accordingly. This may be obvious, but it’s amazing how many people fail to put this in practice. One of the issues with electronic communication is that people often end up jet...
Yes, you can choose how to communicate in 99 per cent of cases, so make sure you consider which method of communication will be most appropriate. And in the remaining 1 per cent, you are probably writing a formal document, so the format will be dictated for you. In the business world of today putting the ball in someone else’s court is high on the ...
The ‘stream of consciousness’ approach is unstructured. It speaks volumes about the writer. The style suggests a lack of structured thinking – something which would cause alarm amongst many recipients. It also displays underinvestment on the part of the writer in the needs of the recipient. When I teach communication skills, the point that comes as...
The simpler it is to read, the more effective your communication will be. If writing to a non-lawyer, avoid peppering your communication with case names, section numbers, the names of acts, quaint Latin legal maxims and so on. The non-lawyer recipient is unlikely to be interested – or impressed. Go easy on the adverbs: they slow down the reader. Us...
What is easy on the eye is pleasing to the brain. A densely packed page of text in a tiny font in lengthy paragraphs is off-putting for the reader. Adopt a bigger font size – 13 rather than 11 in a clearly discernible colour. Use bullet points and shorter paragraphs – one idea per paragraph. Headings are also good as they give the reader signposts ...
As lawyers we are advisers and so should express opinions. In my legal career I was astonished by the number of lawyers who, for whatever reason, did everything they could to avoid expressing an opinion. Getting beyond equivocation appears to be a problem. Even a plain ‘yes’ or ‘no’ is to some people a Herculean challenge. Just consider what busine...
Have you ever had an email when the sender appears to be having a rant at you? You then phone them or go to see them to talk about it, only to find them to be reasonable, polite and happy to help. The most likely explanation is that when you read the email, the two main factors in communication – the tone of their voice and their body language – we...
Writers talk about ‘finding their voice’. It is the most difficult thing a writer can do. It is shedding the style of others and writing authentically. By doing so, they make their work more powerful and compelling. But takes time. By taking a little more time and investing effort, you can develop your style, too. Business leaders are always on the...
Understand the Legal Definition of Protocol: Learn about the accepted methods of procedure among diplomats and heads of state. Discover how protocol establishes a framework for communication, builds trust, and promotes professionalism in international relations and business interactions.
May 1, 2024 · Pre-action protocols are rules and guidelines that parties in a potential civil dispute must follow before going to court. Their purpose is to promote early communication, establish a framework for resolving disputes outside of court, and ensure cases are handled efficiently and fairly.
The Solicitors Regulation Authority (SRA) Standards and Regulations set out the high professional standards expected of the solicitors, lawyers and businesses it regulates. The SRA Standards and Regulations replaced the SRA Handbook from 25 November 2019. The Standards and Regulations are shorter and less prescriptive than the handbook.
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Jun 5, 2014 · Communicate. Share all critically important information relevant to a matter with external and internal clients in a timely manner. When in doubt, more sharing beats less. When exchanging information, use the recipient’s preferred method of communication. Don’t even think about texting a client unless he or she has texted you first.
