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If you've forgotten or aren't sure of your login details for Online Banking, don't worry. You can simply re-register for Online Banking (opens in a new window). When you re-register, you'll be reminded of your Customer Number, and you will be be able to choose a new PIN and password.
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Sign in to Online Banking. When you sign in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.
Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window) Select 'Security' from the main menu. From within the 'Change log in details' section select either 'Change your PIN' or 'Change your password'. Follow the on screen instructions.
Choose how you'd like to log in. You can use your customer number or your card number. Customer number. This is your date of birth (DDMMYY) followed by your unique identification number. Forgotten your login details? Card number. Remember me. What does this mean? Not an online user? Sign up here.
Log on to Internet Banking and enter your User ID and password. Next, we’ll need three characters of your memorable information. You’ll be asked to trust your device, this is a security feature.
People also ask
What if I've forgotten my login details for online banking?
What is a bank account password?
How do I change my online banking pin or password?
Temporary ID (Received at the branch or via contact centre) ; Temporary password (Received via SMS after creation of Temporary ID)