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  1. If you received a message from Verizon advising that a new SIM card or device was activated on your line and you did not make this request, contact us immediately by dialing *611 from your mobile phone. This is an airtime-free call and will work even if your device has been deactivated. You can also call us by dialing 1-800-922-0204 from any phone.

  2. Jul 10, 2020 · 1. Go to the Number Lock page and sign in if requested to do so. 2. Select On next to the mobile number (s) that you want to protect from being transferred. 3. Tap or click Save Changes. The ...

  3. Nov 22, 2023 · T-Mobile: Call T-Mobile customer service and ask to add "Port Validation" to your account. This is a new six-to-fifteen-digit password that must be provided when you're porting your number. We don't know why, but T-Mobile doesn't let you do this online and forces you to call in. Verizon: Set a four-digit account PIN.

  4. An Unauthorized Port Out occurs when the mobile telephone number tied to a customer’s account is moved to another provider without the customer’s authorization. Fraudsters can use Port Outs as a way to hijack your line, intercept your calls and SMS messages, and receive authentication codes from banks, cryptocurrency exchanges, and other ...

  5. Mar 18, 2021 · Malevolent hackers can divert your incoming calls and texts to any number they want, and they don't need to be a criminal mastermind to do it. Even friends and family members can reroute your incoming calls and messages so that they know exactly who's trying to reach you, and all it takes is seconds of access to your iPhone or wireless account. These secret codes can help uncover them.

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  6. Jul 12, 2019 · The FTC put together a helpful checklist to follow, and we'll be covering some of those steps as well. First, call your phone carrier and explain the situation. Ask if they have a fraud department. If they do, ask to be transferred. Explain the situation and ask for help solving the problem.

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  8. May 10, 2024 · You’re no longer receiving calls and texts: This is the most obvious sign of a problem as a phone number can only be associated with one SIM card at a time. Check with a friend by asking them to call or text you. Unrecognized numbers on your account: If your bill reveals calls or texts you didn’t make, contact your carrier immediately.

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