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1. support.hp.com › gb-en › printerOfficial HP® Printer Support

   support.hp.com › gb-en › printer

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   Issue with your HP printer? Find HP printer support and customer service options including driver downloads, diagnostic tools, warranty check and troubleshooting info.

   • Printer Setup

     We’ve made it easy to download HP printer software to set up...

   • Contact Us

     Find support contact options like chat, phone or email for...

   • Print and Scan Doctor

     Check the router band setting: Many routers operate in both...

   • Check Warranty Status

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   • Software & Drivers

     Download the latest drivers, software, firmware, and...

   • Wireless Print Support

     Learn how to fix HP wireless printer problems and related...

   • Windows 11 Support Page

     Optimize your upgrade to Windows 11. First, check whether...

   • HP Detect My Device

     Go back to manual product selection. HP Web Product...

2. www.hp.com › how-to-troubleshoot-printer-problemsHow to Troubleshoot Common HP Printer Problems

   www.hp.com › how-to-troubleshoot-printer-problems

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   Aug 1, 2023 · Solve your HP printer issues with our comprehensive troubleshooting guide. From paper jams to connectivity problems, we've got you covered.

   • Author: Jamie Finch

3. support.hp.com › us-en › documentUse Diagnose & Fix in HP Smart to repair common printing ...

   support.hp.com › us-en › document

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   Diagnose & Fix performs the following troubleshooting actions: Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors. Checks if the printer is offline and reconnects it to the network, if possible. Resolves print spooler errors.

4. support.hp.com › us-en › helpHP Printer Offline or Print Jobs Stuck in Queue Troubleshooting

   support.hp.com › us-en › help

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   Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor. Windows: Download HP Print and Scan Doctor. Mac: Use Diagnose & Fix through HP Smart. Learn more here. Run HPPSdr.exe from the download location on your computer.

5. Videos

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     How to fix print quality problems | HP Inkjet Printers | HP Support

     11 Jun 2014

     471.7K views

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     How to fix wireless printer connection | HP Printers | HP Support

     15 Apr 2021

     331.4K views

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     How to troubleshoot a scanner failure error on HP printers | HP Printers | HP Support

     15 Nov 2023

     9K views

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6. www.youtube.com › playlistHelp and How-To's | HP Printers - YouTube

   www.youtube.com › playlist

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   Tips and troubleshooting for keeping your HP printer running smoothly. Learn how to get the best prints, fix errors and alerts, update drivers, and more.

7. www.youtube.com › watchHow to fix wireless printer connection | HP Printers | HP ...

   www.youtube.com › watch

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   Apr 15, 2021 · Learn how to troubleshoot a wireless printer connection if your computer does not detect your HP printer over the wireless connection. Follow the steps in this video to get your printer...

   • Video Duration: 5 min
   • Views: 331.4K

   • Author: HP Support

8. People also ask

   How do I troubleshoot my HP printer?

   • Run this troubleshooting tool built into the HP Smart app for Mac and Windows computers if you are experiencing issues with your printer. Diagnose & Fix performs the following troubleshooting actions: Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors.

   Use Diagnose & Fix in HP Smart to repair common printing issues

   support.hp.com/us-en/document/ish_3666269-3612259-16

   See all results for this question

   Why can't I Find my HP printer?

   • If the HP Smart app still cannot find your printer, go to HP printer not found by the software or device during setup for troubleshooting information. Locate and run Diagnose & Fix in the HP Smart app for macOS and Windows computers. Open the HP Smart app, and then open Diagnose & Fix.

   Use Diagnose & Fix in HP Smart to repair common printing issues

   support.hp.com/us-en/document/ish_3666269-3612259-16

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   Why is my HP printer not working?

   • Most modern printers will also come with software so you may need to check the settings on the app. If you’re still stuck, you might need to contact the HP printer support centre. In some cases, you will get a warning that you have a driver problem. The solution is to locate the driver you need, download it, and install it.

   How to Troubleshoot Common HP Printer Problems

   www.hp.com/gb-en/shop/tech-takes/how-to-troubleshoot-printer-problems

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   How do I Fix my HP printer not printing?

   • Once HP Print and Scan Doctor is open, click Start, and then choose your printer. If your printer is not listed, turn it on and click Retry. If there is a connection problem, follow the instructions in the tool. Click Fix Printing. See Additional resources if the problem is unresolved or if there are other printing problems.

   HP Printer Offline or Print Jobs Stuck in Queue Troubleshooting

   support.hp.com/us-en/help/printscandoctor-printing-problems

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   How do I fix a HP printer not found?

   • Within 2 hours, close then reopen the HP Smart app, and then add the printer again. If the HP Smart app still cannot find your printer, go to HP printer not found by the software or device during setup for troubleshooting information. Locate and run Diagnose & Fix in the HP Smart app for macOS and Windows computers.

   Use Diagnose & Fix in HP Smart to repair common printing issues

   support.hp.com/us-en/document/ish_3666269-3612259-16

   See all results for this question

   How do I fix hppsdr not printing?

   • Run HPPSdr.exe from the download location on your computer. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. If your printer is not listed, turn it on and click Retry. If there is a connection problem, follow the instructions in the tool. Click Fix Printing.

   HP Printer Offline or Print Jobs Stuck in Queue Troubleshooting

   support.hp.com/us-en/help/printscandoctor-printing-problems

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9. h30434.www3.hp.com › t5 › Printers-Knowledge-BaseDiagnostics solutions to help you ... - HP Support Community

   h30434.www3.hp.com › t5 › Printers-Knowledge-Base

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   Jun 5, 2020 · Learn how to identify and resolve common issues with your HP Printer with the help of our various automated solutions including diagnostic tools, virtual agent and troubleshooters. Find automated diagnostic tools that can help resolve common printer issues.