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  1. Dec 22, 2016 · From outrageous bills to poor customer service, our investigative team found a wide range of complaints from water customers who tell us they are convinced the water department is more...

  2. A review of Cleveland Division of Water disciplinary records show one-third of customer service representatives have violated department policies ranging from neglect of duty to excessive...

  3. State & Local Government. The Mount Vernon Project: School of Public Service. Formal Opinions. Ohio School Threat Assessment Training. Services for Schools. About the AGO. Dave Yost. Administration.

  4. Sep 4, 2024 · View customer complaints of City of Cleveland Division of Water, BBB helps resolve disputes with the services or products a business provides.

  5. You can choose to file a complaint at the Ohio Attorney General’s Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the office’s complaint form.

  6. Feb 24, 2020 · Former Cleveland Water customer service call-takers are speaking out about their time at the department. For the first time, call-takers told us what they saw inside the department; their...

  7. May 21, 2024 · File a Consumer Complaint. If you're a victim of fraud, or if you're having trouble resolving an issue with a business, file a consumer complaint to get help you need. The Ohio Attorney General's Office provides a free, informal process to resolve disputes between consumers and businesses.