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1. www.acas.org.uk › agency-workers › understandingIf there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk › agency-workers › understanding

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   The Employment Agency Standards Inspectorate is a regulator of agencies, so they can investigate the agency but might not be able to recover lost money for you. To make a complaint to the Employment Agency Standards Inspectorate: use the pay and work rights complaints form on GOV.UK; contact the Acas helpline

2. www.gov.uk › about › complaints-procedureComplaints procedure - Government Recruitment Service - GOV.UK

   www.gov.uk › about › complaints-procedure

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   • Overview
   • How to make a complaint
   • What happens next?

   We want to help you resolve your recruitment complaint as quickly as possible.

   Government Recruitment Service

   See full list on gov.uk

   Often potential complaints can be settled by contacting the vacancy holder listed in the ‘contact points for applicants’ at the bottom of the job description. This is likely to be the fastest way for us to support you.

   If you are still having trouble with Government Recruitment Service then you can register a complaint using the following email address: correspondence.grs@cabinetoffice.gov.uk

   Please note, this service will deal with complaints relating to Civil Service recruitment only. Complaints not relating to recruitment will not be resolved through this service. If you have a question about a government service or policy, check the help pages or contact the government department directly.

   For recruitment complaints please include:

   •the vacancy reference number and your applicant ID

   •details of the vacancy holder you have contacted and the name of the recruiting department

   See full list on gov.uk

   We will acknowledge your complaint immediately and provide a response within 10 working days. If there is likely to be a delay we will email you to explain why.

   Contents

   See full list on gov.uk

3. www.hays.co.uk › faqsCustomer Services, Website Help and Recruitment FAQs | Hays

   www.hays.co.uk › faqs

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   HAYS CUSTOMER SERVICES. SITE HELP. This page will help you find your way around Hays.co.uk. Frequently Asked Questions (FAQs) Website FAQs. Job Seeker FAQs. Employer FAQs. Still got a problem? Our complaints procedure policy. Website FAQs. General issues: If you’re experiencing problems using the Hays website here are a few tips which could help:

4. www.rec.uk.com › recruiters › complianceMaking a complaint - The REC

   www.rec.uk.com › recruiters › compliance

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   If you have a complaint about an REC member and believe that they may have breached the REC Code our Complaints and Disciplinary Procedure requires you to take the following steps. Stage 1 – Complain directly to the agency

5. www.gov.uk › about › complaints-procedureComplaints procedure - Cabinet Office - GOV.UK

   www.gov.uk › about › complaints-procedure

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   How to complain. You can make a complaint using the online contact form or by post: Public Correspondence Team. Cabinet Office. 70 Whitehall.

6. www.rec.uk.com › recruiters › complianceFAQs :: The REC

   www.rec.uk.com › recruiters › compliance

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   If you're thinking of making a complaint against an REC member, or if you’re an agency that has had a complaint made against you - read this guide before contacting the REC. In particular, take a look at our guidance about complaints we cannot deal with.

7. People also ask

   How do I complain about a vacancy holder?

   • The complaints process can be summarised in the following steps: You identify an issue with the service you received during recruitment. You contact the vacancy holder whose details are listed on the job advert. If you are not satisfied with the response, you can email your complaint to the Government Recruitment Service Correspondence Team.

   Complaints procedure - Government Recruitment Service | GOV.UK

   www.gov.uk/government/organisations/government-recruitment-service/about/complaints-procedure

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   How do I complain about government recruitment service?

   • This is likely to be the fastest way for us to support you. If you are still having trouble with Government Recruitment Service then you can register a complaint using the following email address: correspondence.grs@cabinetoffice.gov.uk Please note, this service will deal with complaints relating to Civil Service recruitment only.

   Complaints procedure - Government Recruitment Service | GOV.UK

   www.gov.uk/government/organisations/government-recruitment-service/about/complaints-procedure

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   Can I make a complaint against a REC member?

   • If you're thinking of making a complaint against an REC member, or if you’re an agency that has had a complaint made against you - read this guide before contacting the REC. In particular, take a look at our guidance about complaints we cannot deal with. Are there types of complaints that the REC cannot deal with?

   FAQs :: The REC

   www.rec.uk.com/recruiters/compliance/complaints/faqs

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   What if I have a problem with an employment agency?

   • If you have a problem with an employment agency, it's a good idea to try and resolve it informally to start with. If you have tried this or it's not possible, you can make a formal complaint to the agency. By law, they only have to consider complaints made by employees, but it's good practice for them to consider complaints from workers too.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

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   How do I make a complaint about a government agency?

   • You should contact your Member of Parliament and ask for your complaint to be referred to the Parliamentary and Health Service Ombudsman. The Ombudsman can carry out independent investigations into complaints about government departments, agencies and some public bodies, including the Cabinet Office.

   Complaints procedure - Cabinet Office - GOV.UK

   www.gov.uk/government/organisations/cabinet-office/about/complaints-procedure

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   How do I make a complaint to a trade agency?

   • You should put your complaint in writing to the agency. This could be in a letter or email. The agency should have a complaints procedure that includes: If the agency is a member of a trade body, you could also consider making a formal complaint to them.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

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8. www.rec.uk.com › our-view › insightsBeware of recruitment scams - The REC

   www.rec.uk.com › our-view › insights

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   Mar 25, 2022 · Periodically the REC becomes aware of scams that have happened to recruitment businesses that operate here in the UK. Unfortunately one has come to light again recently.