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  1. We cannot reply – so do not include any personal details, for example your email address or phone number. If you have any questions about your individual circumstances, you can contact the Acas helpline.

  2. Jun 28, 2024 · If you cannot find a recruiter's email address, consider trying to find the department responsible for the organisation's recruiting efforts. Alternatively, you can contact the company you want to work for by completing an online form on their website or messaging them on social media to ask them for their recruiter's contact information.

  3. Contact Reed Recruiter with your enquiry for the Reed.co.uk team to answer your recruitment agency questions and concerns. Find your next job from the 200,000 available, hire staff, or start a new course today - ♥ Mondays with Reed.co.uk, the UK's #1 job site.

  4. Complaints can be communicated verbally, in writing or sent electronically to your current point of contact, who will review and endeavour to resolve it. In instances where you are not satisfied, you can get in touch with the Customer Experience team on customer.support@reedonline.co.uk for Reed.co.uk, or service.excellence@reed.com for Reed ...

  5. If for any reason something isn’t up to scratch, and you would like to discuss this with us, please get in touch as soon as possible on 0333 0145 111 or click here to raise a complaint via email. Get vital advice on your online job ads campaign with our FAQ section and dedicated customer service team.

  6. We will acknowledge an emailed complaint form on receipt and aim to review within 15 working days. After the review, a member of our complaints team will contact you and will inform you if a formal investigation by the REC we will be carried out.

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  8. Complaints. If you have a complaint about an REC member, we encourage you to raise any complaint directly with the member in the first instance. If you're not satisfied with the member’s response, we can deal with complaints against members through the REC’s Complaints and Disciplinary Procedure.

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