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1. www.gov.uk › government › publicationsMaking a complaint to the Employment Agency Standards ...

   www.gov.uk › government › publications

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   Aug 22, 2024 · investigate complaints about recruitment agencies that we get from agency workers and others. We are responsible for ensuring recruitment agencies comply with the following laws: the...

2. www.hays.co.uk › faqsCustomer Services, Website Help and Recruitment FAQs | Hays

   www.hays.co.uk › faqs

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   Contact Hays Recruitment Customer Service Helpline: 0207 259 8794, the line is open Monday to Friday 9am - 5.30pm. Contact Hays Recruitment Customer Service Team directly by email: customerservice@hays.com; Write to the Customer Service Team: Hays Specialist Recruitment Customer Service Team 107 Cheapside London EC2V 6DN

3. www.agencycentral.co.uk › complaints-handlerComplaints Handler recruitment agencies

   www.agencycentral.co.uk › complaints-handler

   Displaying 104 of 502 Agencies that recruit for Complaints Handler jobs in the Call Centre / Customer Service industry. View your closest or specialist recruiters by using the Agency Search below. A complaints handler is a key member of an organisation’s customer service department.

4. www.nigelwright.com › uk › customer-serviceCustomer Service Recruitment Agency – Nigel Wright Group

   www.nigelwright.com › uk › customer-service

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   • Our Track Record as A Recruitment Agency For Customer Service Roles
   • Clients Praise Our Excellent Customer Service Delivery
   • Searching For A Customer Service Recruitment Agency

   We’re proud to support a broad range of organisations in our core sectors. Our client portfolio consists of start-ups, SMEs, and multinational blue-chips, as well as charities, housing associations, health and education providers, and local and regional government bodies. Some of the well-known organisations that have used Nigel Wright to secure cu...

   See full list on nigelwright.com

   As a specialist customer service advisor recruitment agency, organisations that use Nigel Wright to recruit customer service representatives expect great customer service when dealing with our consultants. We use regular customer opinion surveys to pinpoint what excellent service looks like to our clients and use that information to inform training...

   See full list on nigelwright.com

   If you require the expertise of a customer service administrator recruitment agency or executive search firm, please contact our marketing team via the details below and we will respond on the same working day. Candidates can find all the latest full-time and part-time customer service job postings on our vacancies job board. Founded in 1988, we ar...

   See full list on nigelwright.com

5. www.acas.org.uk › agency-workers › understandingIf there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk › agency-workers › understanding

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   If you have a problem with an employment agency, it's a good idea to try and resolve it informally to start with. If you have tried this or it's not possible, you can make a formal complaint to the agency.

6. www.rec.uk.com › recruiters › complianceComplaints | Recruitment and Employment Confederation - The REC

   www.rec.uk.com › recruiters › compliance

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   Complaints. If you have a complaint about an REC member, we encourage you to raise any complaint directly with the member in the first instance. If you're not satisfied with the member’s response, we can deal with complaints against members through the REC’s Complaints and Disciplinary Procedure.

7. People also ask

   What are the most common complaints made by agency workers?

   • Please note, this list is not exhaustive. The most common complaint made by agency workers is that their recruitment agency has not paid them for the hours they have worked. If you contact us to complain about not being paid, we can investigate the complaint if you give us permission to disclose your name to the agency.

   Making a complaint to the Employment Agency Standards ... - GOV.UK

   www.gov.uk/government/publications/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency

   See all results for this question

   What if I have a problem with an employment agency?

   • If you have a problem with an employment agency, it's a good idea to try and resolve it informally to start with. If you have tried this or it's not possible, you can make a formal complaint to the agency. By law, they only have to consider complaints made by employees, but it's good practice for them to consider complaints from workers too.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

   See all results for this question

   Can We investigate a complaint about not being paid?

   • If you contact us to complain about not being paid, we can investigate the complaint if you give us permission to disclose your name to the agency. We cannot investigate the complaint if you do not want us to disclose your name.

   Making a complaint to the Employment Agency Standards ... - GOV.UK

   www.gov.uk/government/publications/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency

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   How do I make a complaint to a trade agency?

   • You should put your complaint in writing to the agency. This could be in a letter or email. The agency should have a complaints procedure that includes: If the agency is a member of a trade body, you could also consider making a formal complaint to them.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

   See all results for this question

   What if I have a complaint about a REC member?

   • If you have a complaint about an REC member, we encourage you to raise any complaint directly with the member in the first instance. If you're not satisfied with the member’s response, we can deal with complaints against members through the REC’s Complaints and Disciplinary Procedure.

   Complaints | Recruitment and Employment Confederation - The REC

   www.rec.uk.com/recruiters/compliance/complaints

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   How do I make a complaint to a government agency?

   • If you have tried this or it's not possible, you can make a formal complaint to the agency. By law, they only have to consider complaints made by employees, but it's good practice for them to consider complaints from workers too. You should put your complaint in writing to the agency. This could be in a letter or email.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

   See all results for this question

8. www.reed.co.uk › recruiter › contactusContact Us | Reed Recruiter - reed.co.uk

   www.reed.co.uk › recruiter › contactus

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   Contact Reed Recruiter with your enquiry for the Reed.co.uk team to answer your recruitment agency questions and concerns. Find your next job from the 200,000 available, hire staff, or start a new course today - ♥ Mondays with Reed.co.uk, the UK's #1 job site.