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   What if I have a problem with an employment agency?

   • If you have a problem with an employment agency, it's a good idea to try and resolve it informally to start with. If you have tried this or it's not possible, you can make a formal complaint to the agency. By law, they only have to consider complaints made by employees, but it's good practice for them to consider complaints from workers too.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

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   What are the most common complaints made by agency workers?

   • Please note, this list is not exhaustive. The most common complaint made by agency workers is that their recruitment agency has not paid them for the hours they have worked. If you contact us to complain about not being paid, we can investigate the complaint if you give us permission to disclose your name to the agency.

   Making a complaint to the Employment Agency Standards ... - GOV.UK

   www.gov.uk/government/publications/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency

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   Can I make a complaint against a REC member?

   • If you're thinking of making a complaint against an REC member, or if you’re an agency that has had a complaint made against you - read this guide before contacting the REC. In particular, take a look at our guidance about complaints we cannot deal with. Are there types of complaints that the REC cannot deal with?

   FAQs :: The REC

   www.rec.uk.com/recruiters/compliance/complaints/faqs

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   Can We investigate a complaint about not being paid?

   • If you contact us to complain about not being paid, we can investigate the complaint if you give us permission to disclose your name to the agency. We cannot investigate the complaint if you do not want us to disclose your name.

   Making a complaint to the Employment Agency Standards ... - GOV.UK

   www.gov.uk/government/publications/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency/making-a-complaint-to-the-employment-agency-standards-inspectorate-eas-about-your-recruitment-agency

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   How do I make a complaint to a trade agency?

   • You should put your complaint in writing to the agency. This could be in a letter or email. The agency should have a complaints procedure that includes: If the agency is a member of a trade body, you could also consider making a formal complaint to them.

   If there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk/agency-workers/understanding-your-employment-rights-after-12-weeks/if-theres-a-problem-with-the-agency

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   Can I make a complaint anonymously?

   • Please note: We are unable to accept anonymous complaints. A complaint must be made within six months of the event taking place. The complaints procedure requires full disclosure, so if the complaint is taken forward (with your permission), the agency will see what you have written; in turn you will see what the agency writes.

   Making a complaint :: The REC

   www.rec.uk.com/recruiters/compliance/complaints/making-a-complaint

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2. www.gov.uk › government › publicationsMaking a complaint to the Employment Agency Standards ...

   www.gov.uk › government › publications

   • Cached

   Aug 22, 2024 · inspect recruitment agencies to check they comply with the law; investigate complaints about recruitment agencies that we get from agency workers and others

3. www.gov.uk › government › publicationsMaking a complaint to the Employment Agency Standards ...

   www.gov.uk › government › publications

   • Cached

   Aug 22, 2024 · This guidance from the Employment Agency Standards Inspectorate (EAS) supports agency workers and others who wish to make a complaint about a recruitment agency.

4. forums.moneysavingexpert.com › discussion › 6381558Recruitment agency complaint — MoneySavingExpert Forum

   forums.moneysavingexpert.com › discussion › 6381558

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   Aug 23, 2022 · I worked for a company once that took on the candidate that was referred to them by a recruitment agency and they told the agency the candidate was not successful! The company then sought out canditate give her the job directly but she had hide if a rep from the agency was visiting!!

5. www.acas.org.uk › agency-workers › understandingIf there's a problem with the agency - Agency workers - Acas

   www.acas.org.uk › agency-workers › understanding

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   If the agency or hiring organisation have refused you a right under the Agency Workers Regulations 2010, or treated you unfairly after you asked for something you have a right to, you can make a claim to an employment tribunal.

6. www.rec.uk.com › recruiters › complianceFAQs :: The REC

   www.rec.uk.com › recruiters › compliance

   • Cached

   If you're thinking of making a complaint against an REC member, or if you’re an agency that has had a complaint made against you - read this guide before contacting the REC. In particular, take a look at our guidance about complaints we cannot deal with.

7. www.sonovate.com › blog › six-reasons-candidates6 Reasons Candidates Hate Recruiters - Sonovate

   www.sonovate.com › blog › six-reasons-candidates

   • Cached

   Here are six common complaints about recruiters, and how to avoid them: “I got to the interview and the role was completely wrong for me” A common complaint amongst candidates is that the role was sold to them incorrectly, and they were left feeling frustrated post-interview.

8. www.rec.uk.com › recruiters › complianceMaking a complaint - The REC

   www.rec.uk.com › recruiters › compliance

   • Cached

   If you have a complaint about an REC member and believe that they may have breached the REC Code our Complaints and Disciplinary Procedure requires you to take the following steps. Stage 1 – Complain directly to the agency