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This often leads to frustration when your ice maker suddenly stops working or behaves unexpectedly. That’s why we’ve written this blog post. We aim to help you understand and troubleshoot the 21 most common problems with countertop ice makers, providing practical solutions to get your device back to tip-top shape.
- Overview
- Make sure your ice maker is turned o
- Make sure the control arm or infrared beam isn't obstructe
- Make sure the ice bucket or tray is inserted properl
- Make sure the dispenser, mold, or ejectors aren't froze
- Make sure the temperature is set to 0 °F (−18 °.
- Make sure the fill tube isn't froze
- Make sure the door is sealing properl
- Make sure the door switch isn't malfunctionin
- Check the water line for damage or clog
Are you having problems with your ice maker? It can be incredibly frustrating when your
stops working, especially in the summer when you want a cold drink. Luckily there are a few troubleshooting steps you can take before calling a repairman. This wikiHow article teaches you how to troubleshoot an ice maker that is not working.
Make sure your ice maker is turned on and check for obstructions or malfunctions in the control arm and door switch.
Make sure your freezer temperature is about 0 °F (−18 °C).
Check for clogs of leaks in your fill tube, ice dispenser, water line, and water filter.
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The location of the on/off switch may vary.
Depending on the make and model of your freezer, it may be on the ice maker, inside the ice maker compartment, or on the control panel for your refrigerator. Check to make sure the ice maker is turned on.
Some ice makers have a control arm that raises when the ice tray gets full.
It's a metal bar that spans the length of the ice tray. Others have an infrared beam that senses when the ice is full. Remove the ice tray and make sure there is no stray ice preventing the control arm from rotating or blocking the infrared beam.
A poorly positioned tray can cause malfunctions.
If your ice maker has an ice bucket or tray, make sure it is seated correctly in its proper location to prevent the ice maker from shutting off. Check to make sure there isn't any ice obstructing the ice tray. If you have an ice tray that slides into the ice compartment, make sure it slides all the way in and latches shut.
If there is no ice dropping, the dispenser could be clogged.
Make sure there is no ice blockage in the chute or ice ejectors. Clear out any ice clogging the dispenser or ejectors with a plastic knife or allow your freezer to defrost.
Check to make sure the chute that ice drops through is clear of any ice that may be obstructing it.
Check that the ice mold isn't overflowing with ice above or below and that there isn't any ice blocking the ejector arms above the ice mold from ejecting ice.
If you have an ice tray that has a metal augur on the inside, make sure there aren't any large ice clumps keeping the augur from moving.
You can defrost ice using a hair dryer.
This is the ideal temperature for any freezer.
If the temperature is too warm, the ice maker may shut off automatically. If it is too cold, water may freeze before it reaches the ice mold. Check the user's manual for your refrigerator model to learn how to
If your freezer is too cold, the tube that fills the ice mold may freeze.
This will prevent water from reaching the mold. If the fill tube is frozen, you can allow your freezer to thaw out, or defrost it with a hair dryer.
The door seal keeps cool air in and warm air out.
If the door isn't sealing properly, the temperature inside your freezer may not be able to stay cool enough to make ice.
The ice maker may shut off if the switch isn’t working.
Most refrigerators have a door switch that controls both the lights in the refrigerator and the ice maker. It's usually a button on the top or side of the door that depresses when the door is closed. Press this button and make sure the light in the refrigerator turns off. If it does not, the switch may need to be replaced.
The water line delivers the water the ice maker needs to function.
If there is a problem with the water line, it will prevent your ice maker from receiving the water it needs. The water line is a small plastic or copper tube that connects the water faucet to the water valve on the back of the refrigerator. Check the line for leaks, kinks, or clogs. Water leaking inside the freezer could be a sign of a water line leak.
- Ice Maker Paused or Turned Off. The easiest problem to solve is one of settings. The ice maker is not obvious when it turns off, and there are sometimes two or three different ways to pause or stop your ice maker.
- Misset Fridge Thermostat. Another issue could be the fridge thermostat. If your freezer is too cold or too warm, the ice maker will not work properly. The thermostat is most commonly kept inside the fridge compartment.
- Ice Stuck in the Mold. One of the most common problems with an ice maker is misshapen ice, fractured ice, and fluffily frosted ice. This is all caused by ice bits being stuck in the ice mold.
- Icemaker is Not Level. A generally overlooked potential problem is whether your ice maker is level. If your ice maker does not hang level inside the fridge, the ice will not be level in the mold and even the ejector assembly may not function correctly.
With our convenient doorstep service, you don’t have to worry about transporting your ice machine to a repair shop. Our engineers will come to your location, equipped with the necessary tools and spare parts, ready to diagnose and repair any issues on the spot.
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Jul 5, 2018 · We provide repair and maintenance service world’s leading ice machines and ice makers so your customers can enjoy safe, fresh, clean ice during Wimbledon and all year round. Request a call back from Ice Machine experts to discuss your repair requirements.
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