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  1. View the full star ratings table for the best and worst online retailers for dealing with customer complaints; Sports Direct, Homebase and The Range score one star

    • Reviewing the Review Platform - that's a refreshing opportunity .... Apart from Google, I probably use Trustpilot the most to Feedback on products and services I've used or purchased.
    • Love Trustpilot. I love the fact that it gives us opportunities to express how we feel about other companies. It gives us the opportunity give our opinions on many sites wether good or bad.
    • Excellent source to find out about companies & their actions toward consumers. You are an excellent source of getting information out to the public. You give people an outlet to tell what really happened to them as well as alerting users to companies that may or may not deserve their business.
    • I don't trust most the reviews. I normally don't trust most of the reviews published on the sites regarding any business because most of the time the reviews are written by friends to promote the particular business.
  2. We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.

  3. Mar 13, 2017 · Do immediately respond to complaints from a company about a negative comment you made online. If a company contacts you, reexamine what you said.

  4. Jul 14, 2010 · Whether you're in the market for a new washing machine, or want to upgrade to a smart phone, there are plenty of product reviews ready for your perusal. But how do you know whose consumer...

  5. Dec 2, 2019 · Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously...

  6. Oct 14, 2024 · Get unbiased ratings and reviews for 9,000+ products and services from Consumer Reports, plus trusted advice and in-depth reporting on what matters most.