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  1. Dec 2, 2019 · Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously...

  2. Aug 21, 2019 · Stay safe, avoid scammers, and we know you’ll find the right professionals for your book soon enough! – Originally published on Aug 21, 2019. This guide exposes some of the most common scams and shows you how to identify which publishing companies to avoid.

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  3. Aug 27, 2018 · Check Alli’s vetted list for publishers clearly marked in red with a history of problems. These are definitely ones to avoid. You will find alerts for problematic book publishers, such as AuthorHouse, Dog Ear Publishing, Dorrance Publishing, and Page Publishing, just to name a few.

  4. We will investigate your complaint fairly, consistently and promptly, determine whether the complaint should be upheld, and (if appropriate) determine remedial action and / or redress. We will set out our conclusions in a final response to you.

  5. Oct 25, 2021 · Social media can be another alternative to try to resolve customer service issues. Consumer Reports says it’s a good idea, with this caveat: Use some common courtesy.

  6. Mar 13, 2017 · But Consumer Reports explains that it doesn't mean you can say whatever you want in a user review. A new federal law bans contracts that prohibit consumers from posting negative online...

  7. Aug 2, 2021 · Public rants to a company on social media may not work. Consumer Reports shares advice on the best way to complain to a company on social media.