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- Overview
- Working with Mail
- What you see in Mail
- Change the theme
- Messages
- Add an attachment, picture, or signature to a message
- Open a message in a separate window
- Deleted messages
- Message list
- Reading pane
When you open Outlook Web App, your Inbox is the first thing you see. Your inbox is where messages sent to you arrive, and where you’ll probably spend the most time reading and responding to messages.
•In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in.
A theme, which changes the background color, highlight colors, and images, is a quick and easy way to give a different look to your email.
On the nav bar, select Settings , and then Change theme.
Create a new message
1.Choose New mail above the Folders list. A new message form opens in the reading pane.
2.Do one of the following to add a recipient:
•Type the name of anyone who is in your contacts folder or organization’s address list.
or
•Type the email address in the To or Cc box.
Add an attachment to a message
•Choose Insert > Attachments at the top of the message form and browse to the file you want to attach.
Embed a picture in a message
You can embed a picture in a message so that it appears without the recipient having to open the message.
•Choose Insert > Pictures inline, and browse to the picture you want to add to your message.
Attach a message to a new message
By default, you read and create messages in the reading pane, but that isn’t always what you need. Sometimes you need to be able to view a message in a separate window.
When you’re composing a new message or replying to or forwarding a message you received, you can choose the pop-out window in the upper-right corner of the message to open it in a new window.
1.In the message list, choose the message you want to view in a separate window.
2.Choose More actions > Open in a separate window.
When you delete a message, it's sent to the Deleted Items folder. Messages in the Deleted Items folder might be permanently deleted by an automated policy set by the administrator for your organization, by you selecting them while in the folder and deleting them, or by you emptying the Deleted Items folder. For information about recovering deleted messages, see Recover deleted items or email in Outlook Web App.
Empty the Deleted Items folder
1.Right-click (or tap and hold) the Deleted Items folder.
2.Choose Empty folder.
When you open Mail, the message list is in the center pane, flanked on the left by the Folder list, and on the right by the reading pane. By default, the message list shows the messages in your Inbox, the current folder. This default setting doesn't limit you to which messages are displayed. You can manage the displayed messages by choosing a filter or by using search. There also are other tools available with the message list to let you take care of some tasks.
•Choose Expand to show the Folders list, or choose Collapse to hide it. Choose any folder in the list to view its contents.
•Choose icons at the right of the message list to delete a message or conversation or to add a flag. Other icons show you which messages have attachments, importance of (high or low), and how many unread items there are in a conversation.
•Right-click a message to see a menu of options. There are options such as mark a message as read or unread, move it to another folder, or create a rule based on that message. On a touch screen, use tap and hold to view the message options.
•Choose to the left of a message to expand a conversation to see all messages in that conversation.
•Use the label at the top of the message list to switch between viewing Conversations by date and Items by date.
The reading pane is where messages are displayed. You can read and respond to a message in the reading pane. Or, you can open a message in a separate (new) window.
•To respond to a message, choose Reply, Reply all, or Forward at the top of a message. A new message appears in the reading pane at the top of the message.
•To change the read status of a message, use Mark as read or Mark as unread.
•To view more options, choose More actions for an extended menu.
Change the location of the reading pane
1.On the nav bar, choose Settings > Display settings > Reading pane.
Apr 17, 2022 · I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
With your Outlook login and Outlook on the web (OWA), you can send email, check your calendar and more from – all your go-to devices.
