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  1. If you have an emergency, call 911. Find contact information for inquiries and other general information at Penn State Health: Hampden Medical Center: 717-981-9000. Holy Spirit Medical Center: 717-763-2100. Lancaster Medical Center: 223-287-9000. Milton S. Hershey Medical Center: 800-243-1455.

  2. Patient Resources | Garden State Medical Center. 732-202-3000. Schedule a Consultation. MENU.

  3. Contact Customer Service. If you are experiencing a medical emergency, please dial 911 for immediate assistance. Please note: If you have a personal medical question or a question about scheduling an appointment, please contact your personal care provider for information..

  4. Hours of Operation: 6 a.m.-10 p.m., 7 days a week, holidays included. To contact the CareLine, please call 717-531-6955 or 800-243-1455. We are ready to help you with: General information regarding services for patients, health care agencies, health care professionals, and the public.

    • Online Patient Portal
    • Patient and Guest Relations
    • Medical Records
    • Careers at Penn Medicine

    Penn Medicine patients can communicate securely with their physician's office through the MyChart by myPennMedicinepatient portal.

    The most immediate way is to call one of the phone numbers below, Monday to Friday from 8 am to 4 pm (recommended). 1. Chester County Hospital: 610-431-5457 2. Good Shepherd Penn Partners: 215-893-6533 3. Hospital of the University of Pennsylvania: 215-662-2575 4. Lancaster General Health: 717-544-5050 5. Penn Presbyterian Medical Center: 215-662-9...

    Chester County Hospital Health Information Management Department 701 E. Marshall Street, West Chester, PA 19380 Phone: 610-431-5678 Fax: 610-431-5025
    Hospital of the University of Pennsylvania Medical Records Department 1st Floor Founders 3400 Spruce Street, Philadelphia, PA 19104 Phone: 215-662-3154 Fax: 215-662-6300
    Penn Presbyterian Medical Center Medical Records Department Myrin Basement 51 North 39th Street, Philadelphia, PA 19104 Phone: 215-662-8959 Fax: 215-243-8758
    Pennsylvania Hospital Medical Records Department 1st Floor Preston 800 Spruce Street, Philadelphia, PA 19107 Phone: 215-829-3931 Fax: 215-829-3027

    Want to join the Penn Medicine team? Visit our careers site to apply for roles at Penn Medicine locations in Philadelphia, Chester County and Princeton. Or, learn more about jobs at Lancaster General Health.

  5. 1-800-537-8862 Hours of operation: Monday – Friday, 8 a.m. - 4:30 p.m. ODP Customer Service . 1-888-565-9435 TTY number: 1-866-388-1114 Monday-Friday, 8:30 a.m.-4 p.m. For all inquiries regarding Provider Enrollment contact the Provider Enrollment Mailbox: ra-odpproviderenroll@pa.gov or fax your inquiries to: (717) 783-5141. ODP Claims ...

  6. Call the CareLine at 800-243-1455 (toll-free), available 24 hours a day, seven days a week. If the family has allowed us, we’ll confirm that the patient is with us and provide you with room number and direct phone number to the room.

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