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  1. Log in - step 1. Choose how you'd like to log in. You can use your customer number or your card number. Customer number. This is your date of birth (DDMMYY) followed by your unique identification number. Forgotten your login details? Card number. Remember me. What does this mean? Not an online user? Sign up here.

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  2. To log in: Go to Online Banking. Enter your customer number or card number and select 'Log in'. You'll be asked for three random characters from both your PIN and password. Type this then press 'Next'. If you're asked for a one-time passcode, have your mobile phone or card reader handy.

  3. The web address used to log into Online Banking has been updated. Please use the new web address www.onlinebanking.natwest.com next time you log in. If you have saved the web address as a favourite or bookmark you will need to update this with the new web address.

  4. For Online Banking, you will progress through to the log in pages with PIN and Password, which will then fail. You will then be able to complete the Online Banking re-enrolment screen, and you will be re-advised of the correct Customer Number.

  5. Choose how you'd like to log in. You can use your customer number or your card number.

  6. www.bankline.natwest.com › CWSLogon › logonLogon - Bankline NatWest

    Log in to Bankline NatWest for secure online banking, managing accounts, making payments, and accessing a range of financial services.

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  8. If you're experiencing problems logging in to Online Banking, try our Login Helper which contains a number of solutions to common log in related issues. If you can't recall your Customer Number or PIN and/or password, click here.