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  1. Choose how you'd like to log in. You can use your customer number or your card number.

  2. To log in: Go to Online Banking. Enter your customer number or card number and select 'Log in'. You'll be asked for three random characters from both your PIN and password. Type this then press 'Next'. If you're asked for a one-time passcode, have your mobile phone or card reader handy.

  3. To access your bank statements online as a downloaded PDF file, simply log into Online Banking at www.onlinebanking.natwest.com (opens in a new window). Find out more on how to access your bank statements online.

  4. NatWest OnlineBank Accounts, Mortgages, Loans and Savings. Proud partner of Team GB. Whatever your goals, let's get going. Find out more. Select the right mortgage. See our savings products. Banking with NatWest. Choose from our credit cards. Explore our travel products. Login to Online Banking. Update the app for better security.

  5. The web address used to log into Online Banking has been updated. Please use the new web address www.onlinebanking.natwest.com next time you log in.

  6. Sign in to Online Banking. When you sign in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.

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  8. Choose how you'd like to log in. You can use your customer number or your card number.

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