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  1. Go to the Internet Bank log in page. Enter your customer number. Enter your date of birth. Choose Continue. You’ll then get the option to log in using: your passnumber and a code sent to you by text, or; your debit card and card reader.

    • Log In

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  2. Select Online Banking to log in. Please note: Do not use the forgot username or password links.

  3. Log on to Internet Banking. When you log on, we’ll ask for: your User ID. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Log on now.

  4. Sign in to Online Banking. When you sign in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.

  5. Choose how you'd like to log in. You can use your customer number or your card number.

  6. Log into Internet Banking. When you log in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Log in now.

  7. You can register for online banking through internet banking on your desktop or via the mobile app. Internet banking. Go to mystate.com.au; Log into internet banking. Select Register for online banking. Follow the steps using either your personal details or information on your Visa Debit card. Mobile app. Select Register for online banking.