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Discover how the Gallup Q12 survey that was developed from years of research can change your employee experience for the better.
Q01-Q12: These items are Gallup’s proprietary workgroup engagement questions (commonly referred to as the Q12®). These items were selected for their strong connection to performance...
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Gallup’s Q12 assessment is designed to uncover the things that really matter to employee engagement and is supported by rigorous science linking it to integral performance outcomes.
Employee Engagement Manager Toolkit. Measuring Engagement. Gallup measures engagement through 12 Elements of Engagement. These elements are referred to as the Q12 and were the first 12 questions asked on our Engagement Survey. The Q12 provides a framework for how we can create engagement.
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- Process summary
- Employee Self Service | UNT System
- Sample Conversation
- Discussion Guidelines
- Step 4 – Record
- Create a New Employee Experience Plan
- Selecting topics (optional)
- Action Planning Goal
- Some specific
- Description Box (optional)
- Here are
- Selecting a Due Date
- Add Task
- Add Resource
- Step 5 – Follow-Up
The Gallup Engagement Action Planning Toolkit is a resource designed to help UNT System Enterprise managers develop and implement effective action plans to improve employee engagement. Gallup’s Recommended Action Planning Steps
❖ Navigate down to the Gallup Portal and click the "Gallup Survey Results" hyperlink. Once you open the Gallup Portal, continue to the first step of your action planning process.
Once each team member has reviewed the results, the team can begin the conversation by naming areas where engagement is low and how to improve.
Be specific about areas that need improvement. Focus on things that you can control. Consider resources that you have available to support. Set realistic deadlines.
After team discussion, enter plan details into the Gallup Access Portal using the “Create New Employee Experience” action planning tool.
Type a concise description in the “Plan Name” field to name the plan. For example, you could name it “Employee Experience Improvement Plan” or Employee Engagement Action Plan.” From the “Report “drop-down menu, select your survey report. From the “Teams” drop-down menu, select your supervisor's name. Click Next. Once you have selected the survey ...
Us this drop down to select up to three workplace topics that are related to your plan. These topics will help the Gallup Access platform direct you to articles, best practices, and other Gallup research that may be helpful in improving the areas of engagement that you are focusing on in your action plan.
The action planning goal supplies a clear and specific target for your improvement efforts. It should summarize the overall focus and purpose of your action plan and should describe what success on these items would look like.
Focus: Having a goal helps you to remain focused on the most critical areas for improvement. Measurement: It allows you to measure your progress over time. Motivation: Working towards a goal makes it easier to keep focus and overcome challenges.
The description box is an optional field but recommended. It is used to supply more information about the action item. This could include specific steps that need to be taken, the resources that are needed, the timeline for completion, some of the specific feedback from your team that helped you decide on your goal, and the individual or team respo...
Clarity: It can help to clarify the action item and make sure everyone involved understands what needs to be done. Specificity: The description box can help to make the action item more specific and actionable. Accountability: It can be used to hold people accountable for completing the action item. Communication: It can help communicate the ...
The Gallup action planning due date is important because it helps to ensure that action items are completed on time, and that the organization is making progress towards its goals. The due date allows you to set regular milestones and check points. Click next to continue. In the “Review Plan” stage of the action plan process, ensure that all inform...
Add tasks to appoint responsibilities and ensure the team still is focused on achieving the plan’s goal on time. Note: It is important to make sure that each team member has the skills and resources necessary to complete their assigned tasks.
Adding a resource will help ensure that you have the necessary support in place to implement your plan and track your progress. Note: Your resource needs may change over time. As you implement your plan, you may need to add or remove resources as needed. Communicate the addition of the resource to your team. This will help to show that everyone i...
This is an ongoing step that requires consistent follow-up and follow-through as the team continues to track progress. By following these follow-up steps, you can ensure that your action plan is successful and that you are making progress towards improving employee engagement in your organization. Review the action plan with your team. Once you hav...
Use this worksheet to prompt meaningful dialogue with your workgroup about your team’s strengths and biggest areas of opportunity as were uncovered by the Gallup Q12.
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Use Gallup's powerful Q12 employee engagement survey to improve your outcomes in productivity, profitability, retention, sales and more.
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