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Do you have a question that you need help with? The quickest way is to visit our help centre, it has answers to our most frequently asked questions. If you cannot find what you are looking for, simply click here to see the best ways to contact us. Contact us using a free British Sign Language (BSL) interpreter.
The quickest method of contacting us is by using the Contact Us link below. A member of our team will respond as soon as possible to your request. If you do need to speak to us by telephone please call on + 44 (0) 20 7967 8021. Please note, calls are charged at a local rate.
Find eye - accident and emergency services near you on the NHS website.
Our lines are open from 9-4pm Monday to Friday. We’ll get to you as quickly as we can, though there may be a wait to speak to one of our advisors whilst we assist other callers. *Calls are charged at local rate. General enquiries: 0207 967 8021* Buy Tickets.
Contact the eye unit. Phone lines can get very busy at peak times, such as Monday mornings, so if your call is less urgent please try later in the day. Alternatively you can leave a message on the answerphone with your name, contact number (s) and a brief outline of your problem.
If you need any further support, you can speak to one of our nurses via the nurse-led helpline on 0207 566 2345. If you experience sudden sight loss, or eye injury, please attend your nearest eye care unit or log on to our online A&E service.
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What is Easy Eye Care?
Find your nearest optometry practice providing the Minor and Urgent Eye Care services or the Easy Eye Care service for patients with learning disabilities or autism. We work with local opticians in England who can help with eye care issues including urgent problems like red eyes, sore eyes or flashes and floaters.