8.0/10 (562 reviews)
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I looked at Eye Candy due to good reviews plus them carrying frames for the larger noggin. On top of that the prices were excellent even compared to the 2 for 1 and 2 for 1 plus 1 offers on the high street. They were at the time let down by poor coding on the website plus PayPal not being operational. That said my comments were quickly followed ...
- Eyecandycosmetics Reviews | Read Customer Service Reviews of ...
absolutely LOVE the contacts that i bought! very affordable...
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It was not even sour, i order a sour box and you give me...
- Eyecandycosmetics Reviews | Read Customer Service Reviews of ...
I have posted my reviews and pictures on their website. I do love this company, but when you're spending $70 with two damaged items you'd want to get a reply back or a solution. EDIT: They replied to me and I replied immediately back, but no response after to resolve the issue. Date of experience: November 12, 2023.
- (410)
absolutely LOVE the contacts that i bought! very affordable AND a years wear!! brilliant customer service and any enquiries you have are dealt with straight away. contacts don’t hurt your eyes, feel lightweight and great quality. definitely would recommend to anyone thinking of buying contacts, great brand! Date of experience: 07 March 2024.
- (35)
It was not even sour, i order a sour box and you give me things like a nerd rope and peanut butter cake and the rest wasn't even sour. The sour rating was 2/10 maybe. Date of experience: 08 September 2022. Useful.
- (65)
Slow delivery but worth the wait. My order took a really long time to arrive (placed on April 17th, arrived June 6th) so be sure to give yourself plenty of time if you're ordering for a special occasion. The packaging was slightly odd and I only received an invoice for the case instead of the lenses.
- (410)
Eyecandys has a rating of 3.4 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service, and free shipping. Eyecandys ranks 15th among Contact Lenses sites. Service 46. Value 46.
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Really appreciate the time you have taken to review us Mark. Whilst no-one likes making mistakes, they do happen and your feedback will help others with similar concerns. Good customer service is one of our key values, and whilst a pair of Frames are comparable between stores, we try to be very competitive on price, as well as providing great customer service, especially when things don't go ...
