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Feb 27, 2024 · After sifting through hundreds of complaints from the public submitted to our scam sharer tool, we've uncovered identical tactics and the same perpetrators emerging again and again. Recurring payments are widely used by legitimate businesses offering genuine services, but they can also open the door to subscription traps and even fraud.
The full results of our latest survey, with ratings for all the major providers including BT, Sky, TalkTalk and Virgin Media. A full breakdown of how each provider is rated for value for money, broadband speed, connection reliability, customer service, technical support and more.
Do you agree with Virgin Media's TrustScore? Voice your opinion today and hear what 93,952 customers have already said.
View the full star ratings table for the best and worst online retailers for dealing with customer complaints; Sports Direct, Homebase and The Range score one star
Sep 26, 2023 · Shopping for a streaming media device? Read about platforms, features, and other details in our streaming media device buying guide to make an informed choice.
Aug 21, 2020 · Ofcom research shines a light on how well phone and broadband companies serve their customers. Tesco Mobile tops mobile satisfaction rankings, while Plusnet performs best for overall satisfaction with broadband. The average number of customer complaints to Ofcom about broadband, mobile and landline providers fell in 2019.
We've tested and reviewed products since 1936. Read CR's review of the Roku Ultra (2022) streaming media to find out if it's worth it.
