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Upgrade on EE and get the UK's fastest and most reliable connection, with the most 5G in major cities and a signal you can depend on. Verify our claims. Get money off your new device with our trade in scheme. We'll keep your existing number, no matter where you upgrade from.
- Manage my Payment Arrangement Plan | Billing Help | EE
A payment arrangement plan helps you to pay off your...
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Upgrade Anytime: Smart Plans customers who have purchased...
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If you’re on a pay monthly SIM or Data SIM you can upgrade...
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A payment arrangement plan helps you to pay off your arrears. As part of your payment arrangement, you’ll be on a new plan which includes unlimited UK calls and texts, plus a new data allowance. We’ll place your regular device payments on hold until you’ve completed your arrangement.
Upgrade Anytime: Smart Plans customers who have purchased directly from EE can upgrade anytime so long as you have had your plan for at least 14 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value.
Login to My EE and access all your online EE accounts in one place. Manage your billing, usage, and get more from your EE plan. Login or get the app today.
Customers can purchase an Upgrade Anytime plan online, in store or over the phone. They can then always check their upgrade status via the My EE app and will also receive regular updates from EE.
Upgrade online. The quickest way to get the latest tech is to login to your My EE account and head over to Upgrades. From here it’s easy to see how things stand with your current plan and upgrade online.
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If you’re on a pay monthly SIM or Data SIM you can upgrade to a new device after just four months – fees may apply for early upgrades. If you’re on a plan with Upgrade Anytime, you can upgrade just 15 days into your contract.