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You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page. Scroll to the bottom of any eBay Help article and choose a contact option. Get in touch with us by email. From time-to-time, our wait times may be longer than usual.
- Guide
The eBay Customer Support team will help sort out any tough...
- Contacting a Seller
You can find a seller's phone number in the following places...
- Sign in Or Register
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- Email
Find answers to your buying, selling and account questions,...
- Guide
Contact eBay. If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help. To improve your help experience, please sign in to your account. Quick tip.
Contact eBay and inform Customer Services about what has happened – they can provide further useful information and initiate actions against any fraudulent accounts. Make a police report. Share your experiences on the eBay forums with other buyers and sellers so that they know what to avoid.
- Overview
- Calling eBay Directly
- Calling eBay Using My eBay
When you have questions about an eBay process or an eBay transaction, you can
by telephone if the Help Center and forums fail to provide you with the information you need. You can either call eBay at the number provided to you after having navigated through the Customer Support option in My eBay, or call eBay’s customer service department directly.
Call eBay’s customer service department at 1-866-540-3229.
eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m.
Press # at the prompt, then press “1.
Press # once more, then press “0.
” An eBay representative will answer your call within an average of 12 minutes.
Alternately, you can contact eBay at 1-866-643-1587, press “4” at the Main Menu, followed by “6” at the Account Menu. However, this method may take up to 18 minutes as opposed to 12 minutes.
and click on “My eBay” in the upper right corner.
Sign in to your eBay account using your email address and password.
Click on “Customer Support” at the top left corner of your eBay session.
Point to the category that best describes your issue.
You can either choose to discuss “Buying,” “Selling,” or “Account.”
Select the reason for your inquiry from the options provided within the chosen category.
Find answers to your buying, selling, and account questions, or contact us for more help.
Jul 13, 2024 · If you prefer to use your telephone, you can call eBay Customer Service at 1-866-540-3229. The automated voice system will guide you through options similar to those of the online system.
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