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Join the conversation. Get help resolving your EA game issues. Read help articles, troubleshooting steps, or open a support ticket to get back in the game.
Pick the help topic that best matches your issue for the fastest help. Is there a chat option? If your issue has the option to chat with an advisor, use these steps.
Sep 17, 2024 · Community Manager. Hi there, I understand that you're encountering some issues with the email address associated with your account. This is not something we can rectify here on the forums. However, our support team is ready to assist you with this matter. We will need to complete additional account verification to change your old email.
If they don't give the chat options simply choose different options on the site. You can contact our live support on our Help Site. To request a chat or open a case through email: Select the EA App; Select one of the account issues like I cannot log in; You may get a pop-up that says login and get faster help; Select Continue without logging in
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3 days ago · My account got locked/suspended for security reasons. I contacted ea support via email and the response i get is to use live chat, the problem is that i don't have that option. So i always have to contact through email where i get the same response everytime (use live chat). Idk what to do.
