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- Refunds are made upon receipt and depend on the working times of banks. The booking must be cancelled before applying for a refund. Refunds are made based on the cancellation conditions. A refund request can be lodged by accessing the ' My Booking ' section.
www.sales.vikingline.com/my-booking/good-to-know/cancellation/
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All cancellations must be in writing and sent to VRC’s office located at 5700 Canoga Avenue, Suite 200, Woodland hills, CA 91367. For all air- inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of the original airline ticket.
Aug 1, 2018 · the refund, if any, will be subject to a US$350.00 fee per passenger with an issued airline ticket, in addition to the cancellation fees detailed below in tables A and B. You acknowledge that your cancellation will cause VRC and Carrier difficulty in selling a replacement cruise or cruise
Sep 17, 2021 · The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. If you have a covered reason...
- I was on the Viking web site and read the "risk free offer' promo. "That is why Viking is offering a limited-time offer—the most flexible of any cr...
- Twitchly - Here’s the policy if you booked before 4/30;20. It’s different from what’s on the website now: 10APR-200501_RiskFreeGuarantee.pdf
- Just to see if my understanding is correct. Vikings worry free policy says you have 24 months to use the voucher. It does not say like other lines...
- Thanks. That’s pretty much what I thought. The refund penalty starts once you’re 120 days out. For us, that’s … tomorrow! We aren’t planning on can...
- Here’s our experience with the Viking cancellation policy. We booked a Viking cruise from Venice to Athens in late 2020 for September 2021. In May,...
- I assume you are just venting. Understandable. Not sure what you want us Cruise Critic people to do.
- It's education more than venting. What I understand from the story is that the worry free is one and done so to speak. Once they are used on a book...
- So it’s probably important to carefully read the T&Cs for vouchers. Now if they didn’t issue you T&Cs for your second voucher, then you sho...
- I must have missed the CC policy requiring anyone posting or commenting to need help. I was just venting and wasn’t expecting anyone to solve my is...
- These stories and others like them here on CC have been instrumental in our decision to ask for cash as a refund rather than vouchers (should our c...
Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers.
We offer free returns within 30 days of delivery, where the product: was ordered in error; is faulty or damaged; does not meet your expectations. There are some products that have restrictions, or may not be returnable. Your statutory rights are not affected by this returns policy.
Viking cannot provide any refunds for unused portions of your cruise/hotel stay or cost to change travel plans should you have missing or incomplete documents. All guests should seek advice from their respective embassy, consulate, or Travel Agent to determine which documents are needed for their specific Viking cruise.
