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  1. The Ormiston Families team is based in a bright and welcoming visitorscentre just outside the perimeter walls of the prison. We provide support, information and a personal welcome to help visitors access the available services.

  2. In 2023/24, we reached over 5,100 families and welcomed over 66,000 visitors to our prison visit centres. Every one of them has a story to tell. Read about some of their journeys in our impact reports below – and how you can support us to continue to make a difference.

    • Book and Plan Your Visit to Chelmsford Prison
    • Send Money and Gifts
    • Life at Chelmsford
    • Problems and Complaints
    • Inspection Reports
    • Contact Chelmsford

    To visit someone in Chelmsford you must: 1. be on that person’s visitor list 2. book your visit 3 weeks in advance 3. have the required IDwith you when you go At least one visitor must be 18 or older at every visit. There may be a limit to the number of visits a prisoner can have. Contact Chelmsfordif you have any questions about visiting.

    You can use the free and fast online service to send money to someone in prison. You can no longer send money by bank transfer, cheque, postal order or send cash by post. If you cannot use the online service, you may be able to apply for an exemption- for example if you: 1. are unable to use a computer, a smart phone or the internet 2. do not have ...

    Chelmsford is committed to providing a safe and educational environment where men can learn new skills to help them on release.

    If you have any other problem contact Chelmsford. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

    HM Prison and Probation Service publishes action plans for Chelmsfordin response to independent inspections.

    Governor: Garry Newnes Telephone (24 hours): 01245 552 000 Fax: 01245 552 001 Find out about call charges

  3. Prison Visitor Centres offer support to families and reinforce the relationships between children and their imprisoned parents, carers and family members. The service includes, but is not limited to, booking visits, provision of family and children's days and play and refreshment facilities in the visits hall.

  4. Whether offering practical advice with paperwork, explaining prison procedures in advance of entering, making a cup of tea, having a friendly chat or entertaining the children, Ormiston volunteers provide a vital reassuring presence to visitors who are may be anxious or upset.

  5. Childrens' Play Area Assistants Urgently Required. Posted for Chelmsford Prison Visitor Centre - Ormiston Families. Help us make a difference to the lives of children & families across the East of England. Volunteers will be required to help in the play area... View Opportunity.

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  7. Ormiston Families’ Breaking Barriers service provides support for children and young people affected by the imprisonment of a close family member. Tailored one-to-one support reduces anxiety around prison, and supports emotional wellbeing and school attendance.