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  2. NAU uses Microsoft Exchange (Outlook) to manage employee email and calendar accounts. All employees receive an Outlook account upon employment at the university.

    • Contact Information & Hours

      The ITS Service Desk assists NAU faculty, staff, students,...

    • Phishing

      If you are not using Outlook or do not have the report...

    • Development

      The PeopleSoft Development team supports NAU’s use of three...

    • Directory

      The NAU Directory provides contact information for faculty...

    • Service Management

      IT Service Management at NAU The IT service offerings at NAU...

    • Classroom Support

      During the Fall and Spring semesters, Classroom Support...

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      Web Browsers - Email and Calendars at NAU - Northern Arizona...

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      NAU ITS provides products, services, and learning resources...

  3. Sep 4, 2024 · For your convenience you can set up the Outlook 365 email account inside your D2L homepage, which will provide you with quick and easy access to email information. The instructions below will assist in how to get this set up.

    • Stacy Broadus
    • 2020
    • Telephone & Voicemail
    • Mobile Device Options
    • Training & Support

    ITS supports traditional phones that are equipped with voicemail and conferencing capabilities. Setup and support documentation can be found in the ServiceNow Knowledge Base.

    Using a personal mobile device to stay connected? Take advantage of the services below and review the current mobile policies. 1. NAUgo Mobile App 2. Exchange on iOS and Android 3. Google Drive for iOS and Android 4. Mobile phone policy 5. Mobile device support policy

    ITS provides training on a variety of ITS supported software and services. Documentation on software and services can be found in the ServiceNow Knowledge Base. The Service Desk and the Student Technology Center provide 24×7 phone and service ticket support.

  4. Northern Arizona University will be upgrading the email system on campus to Microsoft Exchange Online, which is a cloud-based environment. This change will occur during the Spring and Summer 2023 semesters.

  5. Sep 4, 2020 · The student portal is the hub where all resources and information can be accessed within our NAU system. If you want to watch a short video on how to access and use your student portal, go here. Students can download Office 365 software onto their computers for free.

    • Stacy Broadus
    • 2020
  6. Dec 30, 2019 · Northern Arizona University’s electronic mail (or “email”) service is a tool intended to support the University’s official educational, administrative, and business activities while providing an official means of communication between the University and its employees and students.

  7. Connecting to NAU Services: If you're working remotely, you'll need to use the NAU VPN (virtual private network), and use two-step authentication, to access some services. There are many teaching and learning resources you can access from off-campus once you've made a secure connection.

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