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  2. NAU uses Microsoft Exchange (Outlook) to manage employee email and calendar accounts. All employees receive an Outlook account upon employment at the university.

    • Contact Information & Hours

      The ITS Service Desk assists NAU faculty, staff, students,...

    • Phishing

      For anyone with an NAU email through Outlook or Gmail, the...

    • Development

      Salesforce is a customer relationship management tool used...

    • Directory

      The NAU Directory provides contact information for faculty...

    • Service Management

      Email: ITSM @nau.edu. Call: 928-523-3335. Request ITS...

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      During the Fall and Spring semesters, Classroom Support...

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      All NAU employees and students should read and be familiar...

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  3. Sep 4, 2024 · For your convenience you can set up the Outlook 365 email account inside your D2L homepage, which will provide you with quick and easy access to email information. The instructions below will assist in how to get this set up.

    • Stacy Broadus
    • 2020
  4. Once an account has been migrated, you can access a shared inbox in a variety of ways. Below are ITS’ Knowledge Base articles that show step-by-step how to configure a shared inbox after a user is migrated to Exchange Online.

    • Telephone & Voicemail
    • Mobile Device Options
    • Training & Support

    ITS supports traditional phones that are equipped with voicemail and conferencing capabilities. Setup and support documentation can be found in the ServiceNow Knowledge Base.

    Using a personal mobile device to stay connected? Take advantage of the services below and review the current mobile policies. 1. NAUgo Mobile App 2. Exchange on iOS and Android 3. Google Drive for iOS and Android 4. Mobile phone policy 5. Mobile device support policy

    ITS provides training on a variety of ITS supported software and services. Documentation on software and services can be found in the ServiceNow Knowledge Base. The Service Desk and the Student Technology Center provide 24×7 phone and service ticket support.

  5. Sep 4, 2020 · The student portal is the hub where all resources and information can be accessed within our NAU system. If you want to watch a short video on how to access and use your student portal, go here. Students can download Office 365 software onto their computers for free.

    • Stacy Broadus
    • 2020
  6. Dec 30, 2019 · Northern Arizona University’s electronic mail (or “email”) service is a tool intended to support the University’s official educational, administrative, and business activities while providing an official means of communication between the University and its employees and students.

  7. Northern Arizona University’s electronic mail (or “email”) service is a tool intended to support the University’s official educational, administrative, and business activities while providing an official means of communication between the University and its employees and students.

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