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please contact El Paso Electric Customer Service in Texas at (915) 543-5970 or in New Mexico at (575) 526-5555 with your confirmation number to advise us of your payment and/or to schedule a reconnection. A returned check charge will be assessed by EPE if an electronic check payment is returned. Problems Making a Payment.
Rates and Regulations. Every El Paso Electric customer is entitled to access information about the rates you are charged and the services that we provide to you. You can request rate and service information by calling the El Paso Electric Customer Service Call Center at (915) 543-5970 in El Paso, or 1 (800) 351-1621 in other service areas.
Bill2Pay app: This new system lets EPE customers pay their electric bill with any Apple or Android mobile device or from a computer. The Bill2Pay app can be downloaded for free from the Apple or ...
Sep 26, 2019 · Sep 26, 2019. 0. El Paso Electric has updated its website and Bill2Pay app. The website includes the EPE Move Center, which allows new customers to request service activation and existing ...
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El Paso Electric offers an online payment option through its website, where customers can pay their bills using a credit or debit card. Additionally, customers can use the Bill2Pay app, which is available for both Android and iOS devices. The app allows customers to pay their bills on the go, anytime and anywhere. To pay your bill online or by phon...
Bill2Pay is a convenient and easy way to make payments using El Paso Electric’s web self-service website or Bill2Pay app. A service fee of $1.95 will be applied to all payments made. To learn more about Bill2Pay, click here. To pay your bill using Bill2Pay, follow these steps: 1. Go to the El Paso Electric website (www.epelectric.com) and click on ...
BillMatrix is another option for paying your El Paso Electric bill. It allows customers to make payments using a credit card, ATM/debit card, or electronic check by phone or online. A service fee of $2.35 will be applied to all payments made. To learn more about BillMatrix, click here. To pay your bill using BillMatrix, follow these steps: 1. Go to...
El Paso Electric also offers the option to schedule your payments using its free e-Bill service. With e-Bill, you can receive your bill electronically and make payments automatically. To learn more about e-Bill and how to schedule your payments, click here.
If you prefer to pay your bill in person, El Paso Electric has authorized payment centers located throughout its service area. To find a payment center near you, click here.
Another option for paying your El Paso Electric bill is through bank draft. With bank draft, your payment will be automatically deducted from your bank account each month. To set up bank draft, click here.
El Paso Electric also offers a budget billing plan, which helps customers to budget their energy costs.
Looking for a quicker way to start, stop or transfer your electric service? Use our self-service portal where you can manage all of your service requests online. If you prefer to speak with a customer service team member, just call (915) 543-5970 or toll free at 1-800-351-1621.
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Jun 23, 2024 · You can pay your El Paso Electric bill over the phone using the automated payment system. To pay by phone, call 1-800-351-1621 and select the pay-by-phone option. You’ll need to enter your 10-digit account number and follow the prompts. Payments over the phone can be made by debit/credit card or electronic check.