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Available on selected cruises, our convenient and hassle-free door-to-door transfers (up to 250 UK mainland miles) offer you the peace of mind that you'll be collected from your home, and delivered straight to your smaller cruise ship, so you can check in and be on board Bolette, Borealis, or Balmoral as soon as possible, taking the stress out ...
WHAT YOU NEED TO KNOW: • The service includes private executive transfers from your home to your airport or port (if applicable) and back again, post-trip, within 50 miles. Should the distance be longer, you can arrange payment directly with our service provider, Blacklane. • Should the service not be available or if you wish
- Overview
- Before an order is placed
- After an order is placed
- Exceptions
There’s certain information you must give your customers when selling door to door (also known as doorstep selling).
This includes the sale of goods and services to customers at:
You must provide:
•your business name, contact details and address (if you’re selling for another company, you must also give their details)
•an address for customer complaints, if this is different to your business address
•a description of your goods or services and a reminder that any goods must be of reasonable quality and as described
•the total price or how this will be calculated
•how a customer can pay
You must let the customer know that the contract is confirmed. This includes providing all the information you gave them before they placed the order, on paper, unless they agree to another format.
You must also:
•deliver the goods as soon as possible and within 30 days, unless you’ve agreed otherwise with the customer
•provide the service as soon as possible, unless you’ve agreed a time period with the customer
These rules don’t apply to:
•goods and services worth £42 or less
•bus, train, flight and other tickets for passenger travel
•NHS prescriptions and treatment (free and paid for)
•financial services, for example pensions, mortgages, credit
•the construction of new buildings (but not extensions)
CMAC offer door-to-door transfers from your home to your cruise port, ensuring you arrive without any stresses for your Fred. Olsen cruise. Please contact them directly for prices.
It’s not every day a chauffeur knocks on your door, ready to whisk you away from home to your UK port, but that special moment is all part of your boutique cruise. On every cruise we include a return chauffeur service to the port, or complimentary parking at the port if you prefer to drive yourself.
Our holidays include a FREE door to door home pick up service. We pick you up from your front door to start your holiday & take you safely home afterwards.
We call it our ‘VIP door-to-door travel service’, and it’s included on every one of our holidays. Depending where you live our VIP pick up includes a home transfer and flight from your local airport to London.
