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Dec 27, 2015 · Method 2: Remove and reinstall all USB controllers. Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
If you see the iphone under unspecified, then right click it and select troubleshoot. If it doesn't give you the option to enable the device , then right click the device, select properties, click on the hardware tab, then select the properties button at the bottom right.
- Overview
- Look in the Finder, in iTunes, or in the Apple Devices app
- Check whether your device charges
- Update the software on all your devices
- Restart your devices
- Allow your device to connect in Windows or macOS
- Trust your computer, if asked
- Check for software conflicts
- Contact us
When your device is turned on and connected to your computer, it should appear in the Finder, in iTunes, or in the Apple Devices app. If you don't see it, follow these steps.
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC, look for your device in iTunes or in the Apple Devices app.
Learn more about viewing your device in the Finder or iTunes or in the Apple Devices app.
Your device should chime or vibrate when you connect it to your computer, but debris can build up in the charging port at the bottom of your iPhone or iPad and make it difficult to connect. If your iPhone or iPad does not charge when connected to your computer, connect your device directly without a hub or adapter if possible. If that doesn't work,...
Update your iPhone or iPad
Update your Mac
Update your Windows PC
On your PC you might also need to update iTunes, update Apple Devices, and update drivers.
When you connect your device to a Windows PC, Device Manager can confirm whether your computer is connected to your iPhone or iPad and update your driver if needed.
When you connect your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust. If you don’t see the alert or tapped incorrectly and the computer and iPhone or iPad may not trust one another, reset your Location & Privacy settings.
About the 'Trust This Computer' alert
Some third-party software might affect whether your iPhone or iPad can connect with your computer.
On a Mac, check your VPN or third-party security software for connectivity issues
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Mar 14, 2016 · Open Control Panel > Device Manager; Plug in your device; Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver. It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device. Right-click and select Update Driver Software... Click Browse my computer for driver software
Feb 8, 2013 · Blackberry Device Manager shows it as being connected too, but it just doesn't get mapped for some reason and wont show up in BB Link. When i plug it in, i get a pop up in the corner saying "device detected, initializing access" but after that nothing happens. Does anyone have a solution?
Aug 11, 2018 · It doesn’t show up in iTunes nor the file explorer and in device manager it’s shown as unknown device with a yellow exclamation mark next to it (going to the properties tab, it says “a request for the usb device descriptor failed). The iPhone doesn’t even charge when connected to the computer.
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Dec 20, 2023 · Every device using your Apple ID is linked to your iPhone. Here's how to review and manage the connected devices to ensure the security of your personal data.