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Dec 27, 2015 · Please try the fixit(s) provided below which will help you resolve common issues related to USB ports and devices. This fixit automatically diagnose and fix problems with hardware. (USB) Mice, keyboards and other USB device are not detected by the device manager or when they are not working.
- Overview
- Look in the Finder, in iTunes, or in the Apple Devices app
- Check whether your device charges
- Update the software on all your devices
- Restart your devices
- Allow your device to connect in Windows or macOS
- Trust your computer, if asked
- Check for software conflicts
- Contact us
When your device is turned on and connected to your computer, it should appear in the Finder, in iTunes, or in the Apple Devices app. If you don't see it, follow these steps.
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC, look for your device in iTunes or in the Apple Devices app.
Learn more about viewing your device in the Finder or iTunes or in the Apple Devices app.
Your device should chime or vibrate when you connect it to your computer, but debris can build up in the charging port at the bottom of your iPhone or iPad and make it difficult to connect. If your iPhone or iPad does not charge when connected to your computer, connect your device directly without a hub or adapter if possible. If that doesn't work,...
Update your iPhone or iPad
Update your Mac
Update your Windows PC
On your PC you might also need to update iTunes, update Apple Devices, and update drivers.
When you connect your device to a Windows PC, Device Manager can confirm whether your computer is connected to your iPhone or iPad and update your driver if needed.
When you connect your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust. If you don’t see the alert or tapped incorrectly and the computer and iPhone or iPad may not trust one another, reset your Location & Privacy settings.
About the 'Trust This Computer' alert
Some third-party software might affect whether your iPhone or iPad can connect with your computer.
On a Mac, check your VPN or third-party security software for connectivity issues
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Mar 20, 2017 · With the iPhone disconnected, go into Device Manager, choose View | Show hidden devices, then delete the Apple iPhone listed under Portable Devices. Reconnect the phone, then delete the device from under Universal Serial Bus controllers .
Oct 28, 2017 · In the settings of my iPhone 6 Plus, it says ‘This iPhone is supervised and managed by (organization)’ at the top. I deleted the MDM profile, and I tried to restart the phone but the message still persists.
Dec 20, 2023 · Every device using your Apple ID is linked to your iPhone. Here's how to review and manage the connected devices to ensure the security of your personal data.
- Suzanne Kantra
Jun 2, 2022 · Connecting your Blackberry to your computer allows you to upgrade your software and transfer music, pictures, and other files between the devices. Fortunately, the process is very simple. Start with Step 1 to connect your Blackberry to your PC.
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Dec 9, 2010 · i. Right-click My Computer and select Properties > Hardware > Device Manager. ii. Under Universal Serial Bus Controllers, verify that the BlackBerry smartphone is found. iii. If an exclamation mark is displayed, right-click the BlackBerry smartphone and select Update Driver. iv.
