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  1. If you are keeping your old smartphone, and then register your new smartphone, you can use both as a security device. This means you can use either device as part of Strong Customer Authentication when you access and manage your online banking using the Bank of Ireland App.

  2. Getting set up on 365 phone and online is now easier than ever before. When you call us, we will confirm your identity with three simple security questions relating to you and your account, and get your 365 phone or 365 online account set up and activated all in one simple phone call.

  3. May 6, 2021 · Once you register your new device you can use both devices as a security device for Strong Customer Authentication, when you access and manage your online banking using the Bank of Ireland app. Tip: create a nickname for your devices for easy management here .

  4. It’s easy to use, quick and very convenient. There are no charges for using 365 online and phone banking (standard current account fees and charges apply). Follow the links above to log on or, for service on your account, call us on 0345 736 5555 from Northern Ireland or Great Britain.

  5. Bank of Ireland’s Telephone Banking service allows you to do your banking by phone – just call 0818 365 365 or 01 404 4000. If offers the convenience of day-to-day banking 24 hours a day, 365 days a year so you can bank at a time and place that suits you.

  6. If you have an Android phone, you will need at least software version 6.0 on your phone. To find out what you currently have, please follow the steps below: 1. Go to the “Settings” App. 2 Scroll down on the Settings screen and look for an “About phone” or “System” option.

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  8. Carry out a wide range of banking activities, apply for products and manage your accounts with 365 online and phone, our mobile banking app and our tablet banking app.

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