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  1. Great Britain & Northern Ireland customers: Freephone: 0800 121 7790 (personal and business) Available 24 hours, 7 days a week. Everywhere outside Republic of Ireland, Great Britain & Northern Ireland. Not Freephone + 353 1 679 8993; Not Freephone + 353 56 775 7007 (Lost/Stolen cards or smart device) Available 24 hours, 7 days a week

  2. Get set up in 4 simple steps: Step 1: Call us on 0818 214 365 to speak to the Activation Team. You will need your account number available. Step 2: Answer three simple security questions relating to you and your account to verify your identity.

  3. 365 phone banking opening hours. Republic of Ireland. 9am to 6pm, Monday to Friday and 10am to 2pm Saturdays. Closed Sundays. Northern Ireland and Great Britain. 9am to 5pm, Monday to Friday and 9am to 2pm Saturdays. Closed Sundays. 0818 251 251. +353 567 757 747.

  4. It’s easy to use, quick and very convenient. There are no charges for using 365 online and phone banking (standard current account fees and charges apply). Follow the links above to log on or, for service on your account, call us on 0345 736 5555 from Northern Ireland or Great Britain.

  5. You can open a personal current account online if you prefer, without coming into branch, please note the documents required to open the account and follow the process by clicking here. The Basic Bank account cannot be opened online.

  6. Bank of Ireland’s Telephone Banking service allows you to do your banking by phone – just call 0818 365 365 or 01 404 4000. If offers the convenience of day-to-day banking 24 hours a day, 365 days a year so you can bank at a time and place that suits you.

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  8. How can we help you? Calculate your BIC/IBAN Number or find out where to find it on 365. We're committed to keeping your information secure. Find out contact details for your local branch, opening hours and more.

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