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  1. Dec 23, 2022 · We can look at complaints about the collection of debts in relation to most types of credit. However, we can’t consider them all (for example the collection of debts such as council tax, utility bills, court fines or rent arrears). If you’re unsure about what we can help with then get in touch.

  2. May 14, 2024 · Learn more about what debt collectors can legally say or do. If you have an issue with debt collection, you can submit a complaint to the CFPB. A legitimate debt collector can tell you their company name and mailing address, as well as information about the debt they say you owe.

    • Debt Collector Red Flag #1: They Don’T Identify Themselves
    • Debt Collector Red Flag #4: The Caller Threatens to Reveal Your Debt to Others
    • Debt Collector Red Flag #6: The Caller Asks For Personal Information
    • Debt Collector Red Flag #7: The Caller Demands Sensitive Information
    • Debt Collector Red Flag #8: The Caller Threatens Arrest

    The first thing you can do to determine if the debt collection company contacting you is legitimate is request information about the caller. If the person calling you isn’t forthcoming about who they are and who they work for, press on and ask for 1. Their name and employee number (if applicable) 2. Their employer’s or supervisor’s name 3. The comp...

    The Fair Debt Collection Practices Act (FDCPA) is a federal law that prohibits creditors and debt collectors from threatening to tell others — including family members, co-workers, employers, or friends — about the debt they claim you owe. They also can’t threaten to report you to the IRS or law enforcement. It’s against the lawfor debt collectors ...

    Real debt collectors will already have your primary personal and financial information. You shouldn’t have to provide it. At a minimum, they should know, and be able to show you in writing: 1. When and where your debt originated 2. How they got your account from the original creditor 3. How they calculated your current balance Although professional...

    Always protect sensitive personal information. You should never need to disclose your Social Security number, bank account number(s), or credit or debit card number(s) to a debt collector over the phone. Revealing this information puts you at greater risk of identity fraud and could allow scammers to access your bank account.

    It’s common for fake debt collectors to threaten arrestin some way. This is illegal. They can’t threaten to report you to the police, the IRS, the Department of Motor Vehicles, or your employer. If anyone threatens to put you in jail, take away your driver’s license, or get you fired, hang up and report the caller using the methods below.

  3. Oct 9, 2019 · If you have been contacted by a debt collector or have received a debt collection letter, here are a couple of actions you can take to protect yourself until you confirm that the debt...

  4. Nov 20, 2019 · A debt collector must tell you information such as the name of the creditor, the amount owed, and that if you dispute the debt the debt collector will have to obtain verification of the debt.

  5. Here’s what you’ll learn: What a debt collection agency is, and how it works. The difference between debt collectors and enforcement officers (bailiffs) How to handle a debt that’s been passed to a collection agency. What to do if a collection agency is contacting you about a debt that isn’t yours.

  6. Oct 31, 2023 · These scam artists often use abusive and harassing tactics to frighten you into providing bank and other personal information while you falsely believe that you're paying real debts. It can be difficult to distinguish between a legitimate collection agency and a debt collector scam.

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