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May 22, 2021 · Sign up. See new Tweets
- Overview
- Using the Help Center
- Contacting Advertising Support
- Contacting Investor Relations
- Requesting Community Notes Support
The easiest ways to reach a real person at X, formerly known as Twitter
If you're struggling to contact X about an issue, don't give up! While you can no longer call X or send a direct message to @TwitterSupport, there are still easy ways to contact X directly. Whether your account
, you have a security concern, or you're having trouble with X Blue, you can open a support ticket by filling out a quick form. Once you open a ticket, an X support agent will contact you back via email. This wikiHow article will cover all of the ways you can reliably contact someone at X, even during their time of transition.
There is no way to contact X by phone, email, or DM directly, but you can create a support ticket at
To reach X's advertising support team, fill out a form at
X investors can get support at
While X doesn't have a traditional support email address you can write to, you can fill out a form at the Help Center to get the same effect. Providing your email address in the form allows the support team to respond to you via email.
Select a topic that describes your issue.
Locked and suspended account issues:
If your account was suspended or deactivated by X, use this option to appeal the decision. You won’t be able to use this option if you’re logged into an account that isn’t suspended or locked.
If you deactivated your account and need help
, want to close your account, or are having trouble
to contact X Ad Support.
If you are a current Twitter advertiser, you can reach an X Ads associate through a form on this help site.
If you don't currently advertise on X but are interested in advertising on X Ads, you can fill out the contact form at
Select your reason for contacting X.
For example, if you are having trouble with your advertising account, select
Select the issue you're having.
If you have a question or concern relating to investor relations or shareholding matters, you can use this form to contact X. This form will be emailed to the Investor Relations team.
You’ll be prompted to log in before you can fill out the form.
Don't try to use this form to contact X about unrelated issues, as you won't get a reply.
If you own X stock in your name (not through Robinhood or another broker), you can call X's transfer agent at +1-800-662-7232 (inside the U.S.) or +1-781-575-4238 (outside the U.S.) or send your inquiry via mail to:
150 Royall Street, Suite 101
Provide your name, a subject line, and your current email address before filling out the "Comments" area of the form. If you want a response, it'll be best to state that in your message.
If you find an unhelpful Community Note, report it to X for review.
X's Community Notes program is a new alternative to X's old fact-checking feature which aimed to
on the platform. Now, X allows users to attach Community Notes to tweets they believe are
If you find a problematic Community Note, you can
Copy the problem tweet's URL from the address bar, then paste it into the form field at the bottom of the page.
Locate the note you want to report and click
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May 3, 2018 · To set up login verification, head to your Twitter preferences, which will take you to that "Account" section. Look for the "Security" and you should see a "Set Up Login Verification" button. Click that box. A popup will show up, allowing you to set the feature up. Click start here, then put in your password.
Aug 3, 2021 · Twitter is now allowing users to log in to the app using their Google or Apple ID. Twitter Support announced the new login abilities through a tweet on Monday. Right now, you can use your Google account to log in to both the Twitter app and website. Unfortunately, you can only use your Apple ID to log in to the app for now, but Twitter said you ...
