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The full results of our latest survey, with ratings for all the major providers including BT, Sky, TalkTalk and Virgin Media; A full breakdown of how each provider is rated for value for money, broadband speed, connection reliability, customer service, technical support and more.
- Which Broadband Is Best in My area?
- What Should You Look For in A Broadband Provider?
- What Is Superfast Broadband?
- What Is Full Fibre Broadband?
The maximum download speed where you live is dictated by the local infrastructure, including the quality and type of cables used (copper, coaxial or fibre-optic) and the distance from your home to the nearest telephone exchange or street cabinet. It varies a lot across the country, but almost all broadband providers in your area will be using the s...
Speed Families who stream a lot of video, music and games to their laptops, chromebooks, tabletsand other devices will want the fastest download speeds. This depends on the connection to your house, whether fibre optic cable, copper wire or something else. We’ve included an FAQ section at the bottom of this article to explain the difference between...
Optical fibres can carry much more data, much more quickly than the copper cables (used for phone lines) which are very gradually being phased out. The majority of fibre broadband so far is ‘fibre to the cabinet’ where the fast optical fibres reach to to the cabinet in your street, then the last stretch is done via the old copper wires. The result ...
The fastest speeds, commonly called ultrafast, come from Full Fibre, also known as ‘fibre to the premises’, where the high-speed optical connection goes right into your home. Virgin Media, which currently uses a cable TV standard called DOCSIS (Data Over Cable Services Interface Specification) has begun offering optical fibre and has announced plan...
- Rob Waugh
2 days ago · Uswitch broadband provider reviews. We've published in-depth reviews of the UK's biggest providers to see which is considered the best for different parts of a broadband service.
We've rounded up the best broadband providers in the country, based on our survey of thousands of customers and in-depth reviews
May 18, 2023 · Ofcom’s seventh annual comparing customer service report paints a mixed picture of how providers performed in 2022. It reveals that people were more likely to be satisfied with their mobile provider (87%) than their broadband (82%) or landline company (77%).
Aug 21, 2020 · Our annual customer service report (PDF, 2.9 MB) looks at how each of the major telecoms providers performed last year on measures including customer complaints received, value for money and overall customer satisfaction.
People also ask
Which broadband service receives the most complaints?
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How many complaints are there per 100K customers?
Which mobile providers have the best customer satisfaction?
Are TalkTalk & Virgin Media customers happy?
Should Telegraph readers use Vodafone?
Oct 22, 2024 · Discover the best broadband providers in the UK for 2024. Compare speeds, pricing & customer satisfaction from top providers like Hyperoptic, EE, Plusnet, Vodafone and more!
