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Feb 22, 2022 · The outcomes of a business alignment strategy for business intelligence—the business goals we are we trying to achieve—will help define how to get there and produce better collaboration...
Oct 29, 2019 · We'll focus on three strategic levels-corporate strategy, business unit strategy, and team strategy-and we'll look at some of the core tools and models associated with each area.
- ABSTRACT
- INTRODUCTION
- WHY DO I NEED A BUSINESS INTELLIGENCE STRATEGY?
- MULTIPLE VERSIONS OF THE TRUTH
- PERSONNEL OVERHEAD
- ANALYSTS PROGRAMMING, NOT ANALYSTS ANALYSING
- DATA QUALITY ISSUES
- REASONS FOR CHAOS: BEFORE A BUSINESS INTELLIGENCE STRATEGY
- FIVE KEY AREAS OF STRATEGY
- BI STRATEGY ROADMAP
- STAKEHOLDER MANAGEMENT
- Impact versus Influence
- Subject Matter Analysis
- Challenge Analysis
- ARCHITECTURAL BLUEPRINT
- CAPABILITY IMPROVEMENT
- People
- Processes
- “Plumbing”
- IMPLEMENTATION PLANNING
- SAS SOFTWARE AND THE BUSINESS INTELLIGENCE STRATEGY
- CONCLUSION
- ACKNOWLEDGMENTS
You may wonder how some organizations are so astute at managing to keep abreast of changing customer behavior in the market. There are undoubtedly many factors - however central to the answer is that they recognize the value of their information assets and alter their strategic vision with new perspective. A Business Intelligence Strategy is a road...
In this paper, you'll discover the crucial questions to answer when aligning a BI strategy to your organization’s overall direction, an overview of the artifacts to deliver, and how SAS® software can underpin your strategy throughout the process.
Much of a businessʼ information assets increase over time, whether it is through acquisition or organically. Either way unstructured data can become a sprawling chaos rather than a well-structured asset. Many gardeners will be happy to spend hours telling you where to plant your cabbages as opposed to your peas. Indeed any gardener who gathered all...
How often have you been in a crucial business meeting; to set strategy, review performance or mitigate against risks; where several people bring different data to backup their findings. The “SVOT” (single version of the truth) becomes a utopian dream the larger the organization gets. Until that is achieved a lot of time can be wasted discussing how...
There can be many areas in an organization that derive their own Business Intelligence. Depending on the size of the company this can lead to an overhead in personnel. Larger enterprises can definitely benefit from a Business Intelligence Competency Centre; others may combine a self-service approach, with a small number of detail analysts for ad-ho...
The right people, using the right tools, against the right data ensures maximum efficiency to your bottom line. Too often, highly paid analysts spend their valuable time writing programs to extract data, rather than adding their expertise into interpreting result sets.
The old adage of "Garbage In, Garbage Out" is another symptom of an organization with no Business Intelligence Strategy. Data quality becomes an afterthought as everyone's so focused on generating the figures, (any figures!), in time for the next meeting. A Business Intelligence strategy should think about data quality up-front.
Many organizations find themselves in this situation; therefore blame shouldnʼt be apportioned to one reason or another. Indeed perhaps it is a necessary to arrive at a state of chaos before understanding the need and benefits of a BI strategy. There is surely no need to set up a BICC for an organization of only 20 people. The trick, however, is to...
Assuming you need a BI strategy, or to update an existing one, there are five key areas of consideration: BI Roadmap – for use as a start-up to a BI strategy implementation project. Stakeholder Management - getting the right people involved at the right level. Architectural Blueprint - how the BI estate will look and operate. Capability Improvement...
Figure 3 gives an overview of the BI strategy Roadmap. Figure 3. BI Strategy Roadmap. The old story of asking directions and being told “Well if you want to get to there, I wouldnʼt start from here” is quite apt. On the quest to find organized information there are many twists and turns, cul-de-sacs and blind alleys. A BI Roadmap should explain w...
Research into the corporate landscape, within which the BI strategy is to be implemented, is essential for itʼs success. Stakeholder Management is one such method to help identify who are the key information consumers, which subject areas are critical to the business and what challenges are in the pipeline to a growing organization.
This is an identification routine to determine priorities for the information that is consumed. It moves away from the “who shouts loudest” model which often leads to inaccurate "rush jobs", stressed team members and unhappy consumers. Another symptom of reactive information provision is that over time, a build up of short-term urgent-ism is crea...
All businesses have distinct areas of data from core subjects to more peripheral areas. Analysis should be performed to identify these areas and create a Subject Matter Diagram outlining what is provided for, and what is still needing to be included. As the strategy takes shape, determining which areas are core and need developing further, or which...
This is an understanding of what project work is coming up, be it one driven by the business (new initiatives), driven by the Market (change in customer buying patterns) or regulatory (Solvency II, European Gender Directive). Without an understanding of what's in the project pipeline, Business Intelligence managers will end up developing tactical s...
One company may suit a traditional MI team approach, whereas another would benefit more from a self-service model. Some may need a Business Intelligence Competency Centre whereas for others this would be an expensive over-head and would not provide a return on the investment. This is why, when developing your Business Intelligence Strategy, you nee...
Sometimes time, money and energy needs to be spent on "People, Processes and Plumbing". The Capability Improvement section of the BI strategy looks at what needs to be done in each of these three areas.
Staff may not be skilled in the latest technologies, or indeed new functions may have been introduced to the business which needs external resourcing or employing-in. Close working with the HR department can develop a skills matrix, identifying training needs, to ensure there are no single points of failure in staffing.
Similar attention can be turned to the organizationsʼ processes. Again due to organic growth, certain ways of working may have developed which are now no longer the most effective way of delivering information. Six sigma and other process analysis tools can be used to improve on process efficiencies. A Target Operating Model can be designed as a tr...
The "plumbing" referred to above is the hardware and software infrastructure required to support information delivery. A review of the hardware is often the first area to be investigated - however that's often under the assumption that the incumbent software will remain unchanged. It is worth investigating which software is best fit for your strate...
Once the strategy has been defined and agreed by the key stakeholders the next question is how to implement the strategy? Programme Management and Release Schedules should be drawn up, with an estimation of costs and timescales. The expected levels of documentation should be determined and the sills required to implement the strategy should be iden...
For many years, SAS Software has been a major player in the Business Intelligence arena. In preparing a Business Intelligence Strategy your organization is obviously committed to an empirical approach to measuring business performance. SAS Software offers tools across the spectrum of BI to enable successful delivery of your business information and...
In summary; in order to fulfill Hans Peter Luhnʼs definition of Business Intelligence we need to approach our information provision in a structured framework aligned with our overall corporate strategy. By fully researching the scope, key people, target structure, areas of improvement and method of implementation a clear roadmap can be created. Itʼ...
Thanks to Stephanie Thompson for her support in producing this paper.
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Both strategy and intelligence have been defined in many different ways. The elements of strategic intelligence expand on the definition in the Oxford English Dictionary (OED): strategy is the art or skill of careful planning toward an advantage or desired end.
This calls for leaders to cultivate and possess the specific abilities and conceptual tools that foster the practice of foresight, visioning, partnering, and motivating—what Dr. Michael Maccoby refers to as strategic intelligence.
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Apr 8, 2020 · The explanation I offer, based on analysis of intelligence failures in the national and business fields, demonstrates that use of the two types of strategic surprises – concentrated and diffused – can help us better understand the reasons for intelligence failures and thereby add to existing explanations that are usually correct only when ...
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This framework defines the people, processes and platforms that need to be integrated and aligned to take a more strategic approach to business intelligence (BI), analytics and performance management (PM) initiatives.
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