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  1. This framework was announced as a priority in the NHS Patient Safety Strategy published in 2019.6 It provides guidance on how the NHS can involve people in their own safety as well as improving patient safety in partnership with staff: maximising the things that go right and minimising the things that go wrong for people receiving healthcare.

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  2. This plan sets out how we intend to respond to patient safety incidents over a period of 18 to 24 months in line with the national Patient Safety Strategy for England (2019) and the new Patient Safety Incident Response Framework (PSIRF) Figure 1 .

  3. Approaches to involving patients in their own healthcare and safety can include: Encouraging patients to ask questions by: asking them directly if they have any queries about their care. providing leaflets, videos and apps to encourage patients to ask questions or raise issues with professionals.

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    • Section 2. Patient Safety Friendly Hospital Framework standards
    • Glossary
    • Patient safety friendly hospital assessment
    • Role of WHO in the PSFHF
    • The hospital

    Domain A: Leadership and management Domain B: Patient and public involvement Domain C: Safe evidence-based clinical practices Domain D: Safe environment Domain E: Lifelong learning

    Accountability: Responsibility and requirement to answer for tasks or activities. This responsibility may not be delegated and should be transparent to all stakeholders. Audit: A systematic independent examination and review to determine whether actual activities and results comply with planned arrangements. Best practice: An approach that has been...

    Patient safety standards are a set of requirements that is critical for the establishment of a patient safety programme at the hospital level. The requirements provide a framework that enables hospitals to assess patient care from a patient safety perspective, build capacity of staff in patient safety and involve consumers in improving health care ...

    The PSFHF is a WHO framework aimed at assisting institutions within countries to launch a comprehensive patient safety programme. Ultimately, it is hoped that this framework will be owned by the institutions and ministries of health. The Patient safety assessment manual provides the necessary tools for professional associations, regulatory, accredi...

    All hospitals are welcome to participate in the PSFHF, whether public or private. In some countries, hospitals are selected based on criteria developed by the respective ministry of health, in collaboration with WHO country offices. The WHO Regional Office is making concerted efforts to expand the number of trained surveyors and to encourage owners...

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  4. Patient Safety Plan Template. Step 1: Warning signs (thoughts, images, mood, situation, behavior) that a crisis may be developing

  5. Be safe and effective following falls incidents (Follow the post fall guidelines). Foster and maintain a safe environment for patients and clients, their relatives, visitors and health care workers. Use falls prevention knowledge, skills, and attitudes appropriate to each situation.

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  7. This intensive, week-long program allows those responsible for implementing and maintaining a patient safety program in an organization, hospital, department, or inpatient or outpatient facility at locations across the globe to develop a robust plan for safe and reliable care. Certification CPPS: Certified Professional in Patient Safety U34T

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