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  1. The Patient Safety Incident Response Framework (PSIRF) guides the NHS on how to develop the cultures, systems and behaviours necessary to respond to patient safety incidents in a way that ensures we learn from them and improve.

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  2. This plan sets out how we intend to respond to patient safety incidents over a period of 18 to 24 months in line with the national Patient Safety Strategy for England (2019) and the new Patient Safety Incident Response Framework (PSIRF) Figure 1 .

    • Section 2. Patient Safety Friendly Hospital Framework standards
    • Glossary
    • Patient safety friendly hospital assessment
    • Role of WHO in the PSFHF
    • The hospital

    Domain A: Leadership and management Domain B: Patient and public involvement Domain C: Safe evidence-based clinical practices Domain D: Safe environment Domain E: Lifelong learning

    Accountability: Responsibility and requirement to answer for tasks or activities. This responsibility may not be delegated and should be transparent to all stakeholders. Audit: A systematic independent examination and review to determine whether actual activities and results comply with planned arrangements. Best practice: An approach that has been...

    Patient safety standards are a set of requirements that is critical for the establishment of a patient safety programme at the hospital level. The requirements provide a framework that enables hospitals to assess patient care from a patient safety perspective, build capacity of staff in patient safety and involve consumers in improving health care ...

    The PSFHF is a WHO framework aimed at assisting institutions within countries to launch a comprehensive patient safety programme. Ultimately, it is hoped that this framework will be owned by the institutions and ministries of health. The Patient safety assessment manual provides the necessary tools for professional associations, regulatory, accredi...

    All hospitals are welcome to participate in the PSFHF, whether public or private. In some countries, hospitals are selected based on criteria developed by the respective ministry of health, in collaboration with WHO country offices. The WHO Regional Office is making concerted efforts to expand the number of trained surveyors and to encourage owners...

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  3. Patient safety is the avoidance of unintended or unexpected harm to people during the provision of health care. We support providers to minimise patient safety incidents and drive improvements in safety and quality. Patients should be treated in a safe environment and protected from avoidable harm.

  4. The Patient Safety Incident Response Framework (PSIRF) – a core element of the NHS Patient Safety Strategy – establishes the NHS’s approach to the development and maintenance of mechanisms for responding to patient safety incidents (PSIs) to maximise learning and improvement.

  5. This Framework for involving patients in patient safety was announced as a key priority in the NHS Patient Safety Strategy published in 2019.3 It provides guidance on how the NHS can involve people in their own safety as well as improving patient safety in partnership with staff: maximising the things that go right and minimising the things that

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  7. Patient Safety Strategy – Strategy Resources. Click on the hyperlinks below to access the HSE Patient Safety Strategy as well as 2 supplementary resources which may assist services in implementing the Strategy. Commitment 1 Empowering and Engaging Patients to Improve Patient Safety.

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