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  1. This intensive, week-long program allows those responsible for implementing and maintaining a patient safety program in an organization, hospital, department, or inpatient or outpatient facility at locations across the globe to develop a robust plan for safe and reliable care. Certification CPPS: Certified Professional in Patient Safety U34T

    • Section 2. Patient Safety Friendly Hospital Framework standards
    • Glossary
    • Patient safety friendly hospital assessment
    • Role of WHO in the PSFHF
    • The hospital

    Domain A: Leadership and management Domain B: Patient and public involvement Domain C: Safe evidence-based clinical practices Domain D: Safe environment Domain E: Lifelong learning

    Accountability: Responsibility and requirement to answer for tasks or activities. This responsibility may not be delegated and should be transparent to all stakeholders. Audit: A systematic independent examination and review to determine whether actual activities and results comply with planned arrangements. Best practice: An approach that has been...

    Patient safety standards are a set of requirements that is critical for the establishment of a patient safety programme at the hospital level. The requirements provide a framework that enables hospitals to assess patient care from a patient safety perspective, build capacity of staff in patient safety and involve consumers in improving health care ...

    The PSFHF is a WHO framework aimed at assisting institutions within countries to launch a comprehensive patient safety programme. Ultimately, it is hoped that this framework will be owned by the institutions and ministries of health. The Patient safety assessment manual provides the necessary tools for professional associations, regulatory, accredi...

    All hospitals are welcome to participate in the PSFHF, whether public or private. In some countries, hospitals are selected based on criteria developed by the respective ministry of health, in collaboration with WHO country offices. The WHO Regional Office is making concerted efforts to expand the number of trained surveyors and to encourage owners...

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  2. “Global action on patient safety” (WHA72.6) to give priority to patient safety as an essential foundational step in building, designing, operating and evaluating the performance of all health care systems.

  3. Patient Safety Plan Template. Step 1: Warning signs (thoughts, images, mood, situation, behavior) that a crisis may be developing:

  4. - patient safety definitions; - resources such as the safety culture assessment tool, the Incident Decision Tree (IDT), the introduction to patient safety e-learning toolkit and induction video, and the root cause analysis (RCA) toolkit and proposed training programmes; - guidance on being open with patients and the public;

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  5. This framework was announced as a priority in the NHS Patient Safety Strategy published in 2019.6 It provides guidance on how the NHS can involve people in their own safety as well as improving patient safety in partnership with staff: maximising the things that go right and minimising the things that go wrong for people receiving healthcare.

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  7. Rehabilitation services are fundamental in enhancing patients’ functional independence, life participation and play an integral role in maintaining patient flow across the health care continuum. Goal-setting in rehabilitation has long been recommended in organisational and professional guidelines.

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