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May 2, 2016 · Check out our list of 58 common phrases for English business calls, including what to say when taking calls, asking for clarification, making requests and much more. Plus, read tips on how to remember and practice these phrases.
Sep 22, 2023 · Today, we’ll share a list of over 40 helpful phrases you can use throughout a business call. Then we’ll review our top tips for making a professional phone call so you can set yourself up for success. Take the time to practice saying these phrases aloud before your next call so you can speak clearly and confidently.
- Business Telephone Conversation Example Dialogue
- Key Phrases and Vocabulary
- Practice Cues For Role-Plays
The following business telephone conversation example dialogue can be used as a role-play in class to introduce a number of standard phrases to practice telephoning in English. Ms. Anderson (sales representative Jewels and Things): ring ring...ring ring...ring ring... Mr. Smith (Secretary):Hello, Diamonds Galore, this is Peter speaking. How may I b...
How may I be of help:This is a formal phrase used to show politeness. It means "Can I help you?"calling:telephoningout of the office:not in the officetake a message:to write down a message from the callerUse these cues, roles, and scenarios to create practice role-plays on your own to further your English telephoning skills to help with workplace communication. Role-Play Cue 1 John You'd like to speak to Kevin at FunStuff Brothers, a toy-making company. You're returning his sales call because you're interested in the company's products. Kate You're...
- Kenneth Beare
First and foremost, a caller dials and starts a business phone call, while a receiver answers a business phone call. Starting a business phone call might appear to be as easy as dialing a phone number, but there's a bit more to the process than that.
Jan 22, 2020 · Must-have phrases for telephone calls in English so you can speak clearly, be understood, and stop avoiding the phone at work.
Nov 10, 2021 · Write down any new language structures you come across, utilise them to create your own examples, and then use them at work! Here are some examples of topics that can be discussed over the phone. # Could I please ask as to who is calling?
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May 16, 2023 · Identify the specific purpose of your call. Knowing exactly why you want to speak with someone will stop you from feeling nervous about bothering them or wasting their time, or even just rambling. Before you make the call, reflect for a minute on its purpose, and jot it down. For instance, you might think:
