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- Accessible communication refers to the practice of creating and delivering information in a way that is easily understood and usable by all individuals, regardless of their abilities or disabilities.
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- Providing Accessible Formats
- Audio
- Braille and Moon
- British Sign Language
- Easy Read and Makaton
- Accessible Print Publications
- Subtitling
- Telephone
- Textphone
To reach all your audience, you need to make effective use of accessible communication formats (also known as alternative formats). Involve disabled people from your audience in developing and reviewing a strategy for producing information in accessible formats. They will know their needs and could help you find the most effective ways of meeting t...
Providing audio options will make your communications more accessible to people with visual impairments and people with literacy problems.
Providing braille and Moon formats will make your communications more accessible to people with visual impairments.
Providing sign language alternatives will make your communications more accessible to people who use British Sign Language (BSL) to communicate. BSLis a gestural language used in the UK’s deaf community. It is not related to English or any other spoken languages. BSL was officially recognised by the government as being a full, independent language ...
Easy read can be used by people with learning disabilities. Makaton can be useful for people with profound learning disabilities. Easy access can be a useful format for people who have had strokes.
6.1 Clear print
Clear print standards help to maximise the legibility of print publications and should therefore be used for all printed materials. It can be particularly helpful for people who have visual impairments or dyslexia. Clear print isn’t the same as large print. As well as font size, the relationship between the visual height of characters and the surrounding white space is important.
6.3 Large print
Large print publications are documents with a point size of 16 and above. Large print versions of publications are essential for some disabled people, for example people with visual impairments, learning disabilities, dyslexia and problems with coordination or manual dexterity. You can: 1. produce simple large print documents in-house from a Word document 2. send more complex jobs to a commercial printer so that picture and print quality are consistent at larger sizes Proofread all large prin...
For many deaf people and people with hearing impairments, subtitles are likely to be an important format for receiving information. Subtitling is text on screen representing speech and sound effects that may not be audible to people with hearing impairments. It is synchronised as closely as possible to the sound. People using subtitling range from ...
Disabled people generally have less access to the internet than non-disabled people. The telephone is an important channel for making information accessible to your audience. Crucial information, for example about pensions, benefits, health, council and income tax needs to be found easily by everyone who needs it. Many disabled people, and especial...
Textphones provides accessible telephone communication for deaf people and people with hearing impairments. Textphones enable someone who is typing to have a conversation with someone who is speaking. Text Relay is a free national relay service using operators to connect someone with a textphone to someone using a phone. Textphones are used by thos...
- Communication accessibility and physical accessibility are equally important. All people who use public services have the right to access them on an equal basis.
- Every community or group will include people with different communication support needs. You should presume that every group you are working with, or expect to work with, includes people with communication support needs.
- Communication is a two-way process of understanding others and expressing yourself. Quality service delivery is when the service provider and person who uses the service understand each other, and the person who is using the service is able to express their needs and choices effectively.
- Be flexible in the way your service is provided. In order to match the way you communicate to the needs of all the people who use services do not take a ‘one size fits all’ approach.
May 16, 2016 · Accessibility means that people can do what they need to do in a similar amount of time and effort as someone that does not have a disability. It means that people are empowered, can be...
Accessible communication is an umbrella term to describe communication that is clear, direct, easy to understand and that can be made available in multiple formats so that all users have equal access.
Jan 1, 2015 · Accessible Communications is about responding to the fact people have different communication needs, and developing your products and materials accordingly. This ensures as many people as possible can access the information you provide, as well as communicate with your organisation.
Jun 26, 2022 · Furthermore public spaces are spaces and hubs for mobility, economic activity and exchange and should be accessible to all regardless of impairment type. By denying or restricting access to train stations, airports, bus stops, micro-mobility infrastructure like shared bikes, and scooters, and other intermodal terminals we are denying and ...
