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Mar 26, 2010 · Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. HP Pavillion a6712f with Vista Home Premium 64-bit with sp2. I've disabled all AV. I've disabled the firewall. I've put my PC in the DMZ. Uninstalled and reinstalled the advisor 3 times.
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- Data collection
This article provides a solution to an error that occurs when you run the Windows 7 Upgrade Advisor tool on a system.
Windows 7 Service Pack 1
When you run the Windows 7 Upgrade Advisor tool on a system that must use a proxy to access the internet, you receive the error:
Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet connection and try again later.
Windows 7 Upgrade Advisor tries to reach the Microsoft server to get the compatibility information. The error is shown since Windows 7 Upgrade Advisor doesn't support proxy authentication.
In the error log (%temp%\WuaDiagnostics.log), you receive the error like following one:
On the proxy, create an anonymous access rule specific to the destinations FQDN (fully qualified domain name)'s used by the Windows 7 Upgrade Advisor, for example, you may create the following rules:
If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in
Gather information by using TSS for deployment-related issues
Feb 20, 2015 · Nope, no proxy server. I have attached the log file for reference. Attached Files: WuaDiagnostics.txt. File size: 16.6 KB. Views: 9. Rap is to music as Etch-a-Sketch is to art.
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Sep 4, 2024 · Step 2: Click WINDOWS EXECUTABLE on the right panel. Step 3: After the download process ends, double-click the Windows7UpgradeAdvisorSetup.exe file to run it. Step 4: In the prompted setup window, tick the “ I accept the license terms ” option and click Install. Step 5: Wait for the finish of the installation.
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Here's How: 1. Download and install Windows 7 Upgrade Advisor. 2. Plug in any USB devices or other devices such as printers, external hard drives, or scanners that are regularly used with the PC you're evaluating. NOTE: This way they can be evaluated as well for compatibility with Windows 7. 3.