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Staff Portal. The Staff Portal has now been decommissioned. Please use the links below to continue. De Montfort University (DMU), Leicester, UK offers a whole range of undergraduate, postgraduate and research courses. View our courses, book a visit and more.
- Staff Portal
Please login to your existing account here so that we can...
- Mydmu
myDMU is a personalised portal and mobile app designed to...
- Itms Service Desk
The self-service portal is available for current staff and...
- Staff Portal
myDMU is a personalised portal and mobile app designed to support De Montfort University (DMU) students while they study. The portal gives you access to up-to-the minute university information and access to a range of key services including LearningZone , Library, and Timetable information.
The self-service portal is available for current staff. You can use myITSupport to log calls or faults and track their progress. Please view the Quick Guide for quick view of what the portal can be used for.
- Online Self-Service Portal - Myitsupport
- Telephone
- In-Person Support in The Kimberlin Library
- Students Studying at An Overseas Location
- What Information Do I Need to Provide with My Request
The self-service portal is available for current staff and students. You can use myITSupportto log calls or faults and track their progress. Requests will be responded to during standard opening times, which are Monday to Friday 08.00-17.00 (BST/GMT).
Contact us at: itmsservicedesk@dmu.ac.uk. Emails will be responded to during standard opening times, which are Monday to Friday 08.00-17.00 (BST/GMT).
+44 (0)116 250 6050 / Internal customers should ring Ext 6050 Available during office hours (staffed by our in-house Service Desk staff) andout of standard working hours (provided by a third party service provider).
The ITMS Service Desk provides face to face IT support for staff and students on the Ground floor of the Kimberlin Library. This service is available: Monday and Friday 08.45 – 17.00 and Tuesday – Thursday 08.45 – 17.15 excluding bank holidays.
Student studying at an overseas location with one of our DMU partner institutions can also email itmsservicedesk@dmu.ac.ukto request a telephone call back – please provide a suitable UK time during 09.00-17.00 (GMT/BST) Monday to Friday (and include all of the information listed below).
Whichever method you use to contact us, you will need to have the following information readily available: 1. Student ID or staff ID (we need to know the "P" number from your ID card) 2. Your full name 3. A contact telephone number 4. The name of your faculty, department or overseas campus 5. Details of the problem and any error messages you have r...
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