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Use this form for complaints about false, misleading, or deceptive business practices. Some examples include: not getting what you paid for; billing or refund disputes; misleading ads; predatory sales; unlawful debt collection; scams; price gouging & disaster related complaints.
We protect Texas consumers by accepting complaints, filing civil cases in the public interest and educating Texans on how to spot and avoid possible scams.
Here's what you need to know before you file a complaint: Read about the types of complaints you can file and pick the complaint form that addresses your problem. Take a moment to prepare and have important information on hand. Learn what information you will need to include in your complaint.
Whether you submit a complaint online or by mail, remember: your complaint is public, and the Office of the Attorney General is not your personal attorney. Complaints and related information filed with the Consumer Protection Division are records open to the public under Texas law.
Dec 12, 2022 · Composed by Texas Office of the Attorney General Consumer Protection Division • Last Updated on December 12, 2022. This article guides readers on the steps necessary to file a consumer complaint with the state, as well as methods to enforce a Deceptive Trade Practices Act (DTPA) claim.
PO Box 12548 Austin, TX 78711-2548. Child Support; All Divisions; Crime Victims; Opinions; Consumer Protection; Initiatives
A Consumer has the right to request that a business correct inaccuracies in the Personal Data that the business is Processing about the Consumer. With certain exceptions, the business must honor the request and respond to the consumer within 45 days.
